unable to uninstall plugin

  • Resolved steadi22

    (@steadi22)


    4 years ago

    Hello, after deactivating plugin, trying to uninstall, it gives me this error:

    Non è possibile eliminare un plugin mentre è attivato sul sito principale.
    (is not possible to eliminate a plugin while it is active on main site)

    But plugin is obiouvsly deactivated.
    How could I do? Thanks

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support amagsumov

    (@amagsumov)

    Hello, @steadi22

    We’ve not faced with such issue yet. It looks like you are using the plugin on WPMU installation. Are you trying delete the plugin from Network Admin?

    Anyway, if the issue persists do the following:
    1. Log in to your Hosting Account.
    2. Locate the folder of your website.
    3. Delete the Anti-Spam Plugin’s folder here: /wp-content/plugins/cleantalk-spam-protect

    Did it help?

    Thank you.

    Thread Starter steadi22

    (@steadi22)

    yes. I did in the way you suggested

    many thanks

    Plugin Support amagsumov

    (@amagsumov)

    I’m glad to hear the issue resolved.

    Let me know if you have questions.

    Best regards.

    scman

    (@scman)

    Don’t waste your time there are other resources that are really free.
    Install Wordfence.

    Plugin Support SergeM

    (@serge00)

    Hello, @scman.

    We are open to any suggestions or criticism. Please, tell us what you liked or disliked in our anti-spam solution.

    We also would like to mention that we offer the fastest, strongest, wide functionality anti-spam for any WordPress users for a very cheap price.

    Best regards.

    Plugin Support SergeM

    (@serge00)

    We haven’t heard back from you in a while, so I’m going to mark this thread as “resolved”.
    If you have any further questions, you can start a new thread.

Viewing 6 replies - 1 through 6 (of 6 total)
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