Unable to update addon

Hi,

I am having trouble updating the addon ‘Review Images’. It is possible for me update the main ‘Site Reviews’ plugin without any issues and have the option to do so automatically. For ‘Review Images’ in order to update a valid license key is required.

I know I need to login to NiftyPlugin in order to obtain this license but I am unable to do so. This addon was purchased a while ago and I can’t remember the password used, your Lost Password function does not work. I am conscious of the fact there is a small chance I may have used to different email address to create the account and so attempted to recover the password from 3 addresses, to which none I received links to reset my password.

The other possible scenario is that I did not create an initial account and checked out as a guest. If this was the case I still don’t have access to/can find the original license I downloaded.

I have had outdated plugins in the past which have caused site-wide outages, and therefore want this resolved as soon as possible. It is not possible for me to attach images to this post but please let me know if there is any other way I can prove that the addon has been purchased. What are the next steps I take to do so?

Thanks,

Isaac