Unable to update BPS: Update Failed: Download failed. Not Found

Note: The downloads that are being recorded are not actually successful downloads/updates. The download counter is still counting the downloads (attempted downloads). Just did not want anyone to think “some” people are getting downloads/updates. ??

• This reply was modified 7 years, 11 months ago by AITpro.

Thanks,
Thought it was something I did.
Made several backups, unactivated BPS, didn’t help.
Have more work to do, so will just leave active and move
on.
Thanks again.

We will post an update when the issue is resolved. Apparently the BPS plugin is not the only plugin affected by this issue. I randomly checked downloading other WP plugins and all of the plugins I checked downloaded fine. So this issue only affects some plugins and not other plugins.

• This reply was modified 7 years, 11 months ago by AITpro.

Status Update: The issue is still occurring.

Status Update: The issue is still occurring.

Can you please upload the plugin in a zip other than WordPress repo, Please.

@sawontheboss4 You can get the newest version of the BPS plugin here: https://forum.ait-pro.com/forums/topic/cant-download-bps-free-plugin/#post-32888 Note: This forum topic link also contains installation/upgrade steps to install/upgrade to the new BPS .54.6 version.

• This reply was modified 7 years, 11 months ago by AITpro.

Status Update 4-3-2017: The issue is still occurring.

Hello,

I am also facing this problem in my website. Update failed. Download failed.
This is very urgent for me. Can you please take necessary steps to solve this problem?

Thanks.

Please fix this download issue as soon as possible

Hey guys,
I don’t think this is something we can fix. The problem occurred when the new Plugin Directory site was rolled out several days ago. We contacted the appropriate WP folks when this problem started days ago and they informed us that they are aware of the problem on their end with the new Plugin Directory site and this is something they need to fix and something that we cannot fix. We don’t want to bother them right now because we know they are extremely busy working on several other more important issues with the new Plugin Directory site. ??

• This reply was modified 7 years, 11 months ago by AITpro.

With that said, we will request a status update for this problem just to make sure this issue was not forgotten. ??

Ok so the WP folks were kind enough to give me a status update even though they are extremely busy with other issues with the new Plugin Directory site. The official word is that the WP folks are waiting on someone who has Admin access rights/priviledges to the Nginx server to fix the issue. So until that can be done by someone with Nginx Admin permissions then there is nothing the WP plugin folks can do or that I can do regarding this issue. ??

This issue is now fixed. The problem was caused by the old BPS plugin version numbering convention – .x.x. The new WP Plugin Directory Nginx server did not like the BPS plugin .x.x numbering convention. ?? The new BPS plugin version numbering convention is using a standard numbering convention – 1.0, 2.0, etc.

Special thanks to Mika and Otto from WP for figuring this out. Extra hug to Mika. ??

• This reply was modified 7 years, 11 months ago by AITpro.
• This reply was modified 7 years, 11 months ago by AITpro.
• This reply was modified 7 years, 11 months ago by AITpro.
• This reply was modified 7 years, 11 months ago by AITpro.
• This reply was modified 7 years, 11 months ago by AITpro.

As of today I am getting “Update Failed: Download failed. Not Found” on all my plugins that need updated. It started when I got an error on BPS saying to run the Setup Wizards (which I did). Now I cannot get my plugins. To bad there isn’t a way to D/L the update, then tell the site where to find it on my computer and run the update. Currently the failed updates are for “Fast Secure reCAPTCHA” and “Flowplayer HTML5 for WordPress”