Unable to update email address in options

  • Resolved jmwcruiser

    (@jmwcruiser)


    16 years, 9 months ago

    I need to update the email address that was entered in General Options. Whenever I select that field, I get an error message that reads:

    ____
    In an effort to combat spam, we require that this email address match your domain name.
    _____

    I am not trying to change the domain only the user name (from jim to james) I am not able to even select the text. I am trying to change the address to the address of the administrator.

    Can anyone explain what it going on and how I can fix this? I have tried going to the /wp-admin/options.php pagem but I get the same message. thee must be someway to update this address!

    Thanks for any clues to this mystery!

    Janet

Viewing 3 replies - 1 through 3 (of 3 total)

  • Don’t believe that message is a native WordPress message so maybe take a look at deactivating a plugin.

    Thread Starter jmwcruiser

    (@jmwcruiser)

    hmmm . . . thanks . . . I will give that a try.

    Janet

    Thread Starter jmwcruiser

    (@jmwcruiser)

    That fixed it! I have no idea which plugin was the problem. Itired deactivating them one at a time, but the address was not editable,

    So then I deactivated them all (with the deactivate all command at the bottom of the screen). . . and then was able to update the email address. I reactivated the ones I wanted, one at a time, to find the culprit. But could not find it.

    when the problem first came up, I tried deactivated any that might have an email component, but couldn’t find the problem.

    But at this point, I am so happy that I have it fixed!

    Thanks so much!

    Janet

Viewing 3 replies - 1 through 3 (of 3 total)
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