unable to update or install plugins

  • Resolved dshayne

    (@dshayne)


    9 years, 3 months ago

    OK, this is weird: I cannot update or install plugins and I have tried just about everything out there that I can imagine. For updating, I get a success message but then when I refresh the page it goes back to not being updated.

    For install, I just get that duplicated folder message (or can’t create the directory, or not writable…) None of that is true. I have the correct permissions for all folders, and for jetpack I have never even installed it so it is not possible for there to be a duplicate (although I have looked anyway.)

    I have tried all sorts of variations with setting the tmp file in config.php: setting it to be wp-content, or uploads, or a tpm directory with 777 permissions) in wp-content. Nothing. I finally called my isp and they are clueless concerning the problem.

    Does anyone have ANY ideas? I am sure it must be something simple…should I re-install the WP core? And, if so, anything to be on the lookout for there?

    Many thanks in advance,
    Debbie

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  • Thread Starter dshayne

    (@dshayne)

    Ok, my stupidity: I had entered credentials for another domain on the same account, so of course it was looking at that site. Solved! Ugh…

Viewing 1 replies (of 1 total)
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