Unable to update product

  • Resolved epppppp

    (@epppppp)


    4 months ago

    When I try to update this product, I get this warning and it does not update.

    “There is an autosave of this post that is more recent than the version below.?View the autosave“

    Thank you!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi @epppppp,

    Thank you for reaching out.

    Hello,

    Thank you for reaching out to WooCommerce.com support.

    I’m sorry to hear you’re having trouble updating a product in your store.

    The warning message you’re seeing typically appears when an autosave version of your post is newer than the one you’re trying to save. This might occur if you’ve made changes in a different browser or device, and those changes were autosaved.

    To even understand the issue further, are you able to confirm what happens once you click on “View the autosave” as suggested by the warning? Is that autosave accessible? And if it is, does the autosave version include all your recent changes?

    Thread Starter epppppp

    (@epppppp)

    Thank you! This is resolved!

    Hi again @epppppp,

    Glad to hear it – thanks for letting us know!

    I’ll mark this thread as resolved now. If you have any further questions, I recommend creating a new thread.

Viewing 3 replies - 1 through 3 (of 3 total)
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