• Resolved greencode

    (@greencode)


    Click Update and nothing happens. If I turn off this plugin then it Updating products works. Looking at the page errors and I’m getting this:

    Uncaught Error: Template not found: #tmpl-facebook-for-woocommerce-modal
        at wp-util.min.js?ver=9ae1c6c3027916513f1e30d179c0c6bd:2:371
        at n.render (backbone-modal.min.js?ver=7.1.0:1:968)
        at Jn (underscore.min.js?ver=1.13.4:2:7441)
        at n.<anonymous> (underscore.min.js?ver=1.13.4:2:7755)
        at n.render (underscore.min.js?ver=1.13.4:2:1065)
        at n.initialize (backbone-modal.min.js?ver=7.1.0:1:839)
        at h.View (backbone.min.js?ver=1.4.1:2:14648)
        at new n (backbone.min.js?ver=1.4.1:2:23485)
        at Object.success (products-admin.js?ver=3.0.3:1:7967)
        at c (jquery.min.js?ver=3.6.1:2:28327)
Viewing 15 replies - 1 through 15 (of 34 total)
  • Hi,

    I’d like to get a better idea of the site’s configuration before moving forward,

    Please share a copy of your site’s System Status: You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.?

    Please navigate to WooCommerce > System Status > Logs. Check if there are any other error logs generated, if it is the case, let us know.

    Looking forward to hearing from you.

    Thread Starter greencode

    (@greencode)

    Logs:

    10-01-2022 @ 22:01:42 - Unable to detect valid feed configuration: No catalog ID
    10-03-2022 @ 09:24:28 - Unable to detect valid feed configuration: No catalog ID
    10-03-2022 @ 19:23:28 - Unable to detect valid feed configuration: No catalog ID
    
    
    ### WordPress Environment ###
    
    WordPress address (URL): MYSITE
    Site address (URL): MYSITE
    WC Version: 7.1.0
    REST API Version: ? 7.1.0
    WC Blocks Version: ? 8.7.5
    Action Scheduler Version: ? 3.4.0
    Log Directory Writable: ?
    WP Version: 6.1.1
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: –
    Language: en_GB
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: LiteSpeed
    PHP Version: 7.4.33
    PHP Post Max Size: 64 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 1000
    cURL Version: 7.71.0
    OpenSSL/1.1.1p
    
    SUHOSIN Installed: –
    MySQL Version: 10.5.17-MariaDB-cll-lve
    Max Upload Size: 64 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 7.1.0
    WC Database Prefix: wp_
    Total Database Size: 2072.34MB
    Database Data Size: 1173.75MB
    Database Index Size: 898.59MB
    wp_woocommerce_sessions: Data: 5.02MB + Index: 0.09MB + Engine InnoDB
    wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_order_items: Data: 15.55MB + Index: 5.52MB + Engine InnoDB
    wp_woocommerce_order_itemmeta: Data: 222.75MB + Index: 91.25MB + Engine InnoDB
    wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_actions: Data: 1.52MB + Index: 1.25MB + Engine InnoDB
    wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_logs: Data: 1.52MB + Index: 0.53MB + Engine InnoDB
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    wp_cf7dbplugin_st: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
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    wp_cli_cookie_scan_cookies: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_cli_cookie_scan_url: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    wp_cli_scripts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_cli_visitor_details: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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    wp_followup_coupon_logs: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
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    wp_followup_customer_carts: Data: 69.59MB + Index: 7.03MB + Engine InnoDB
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    wp_followup_customer_orders: Data: 3.52MB + Index: 2.52MB + Engine InnoDB
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    wp_followup_email_order_coupons: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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    wp_followup_order_items: Data: 4.52MB + Index: 7.55MB + Engine InnoDB
    wp_followup_subscribers: Data: 0.34MB + Index: 0.38MB + Engine InnoDB
    wp_followup_subscribers_to_lists: Data: 0.19MB + Index: 0.22MB + Engine InnoDB
    wp_followup_subscriber_lists: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_iwp_backup_status: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
    wp_iwp_file_list: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_iwp_processed_iterator: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_litespeed_url: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_litespeed_url_file: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
    wp_mclean_refs: Data: 0.17MB + Index: 0.00MB + Engine InnoDB
    wp_mclean_scan: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_options: Data: 3.48MB + Index: 0.44MB + Engine InnoDB
    wp_pimwick_gift_card: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_pimwick_gift_card_activity: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_pmxe_exports: Data: 0.38MB + Index: 0.00MB + Engine InnoDB
    wp_pmxe_google_cats: Data: 0.39MB + Index: 0.00MB + Engine InnoDB
    wp_pmxe_posts: Data: 0.13MB + Index: 0.00MB + Engine InnoDB
    wp_pmxe_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_pmxi_files: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_pmxi_hash: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_pmxi_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_pmxi_images: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    wp_pmxi_imports: Data: 0.33MB + Index: 0.00MB + Engine InnoDB
    wp_pmxi_posts: Data: 0.16MB + Index: 0.00MB + Engine InnoDB
    wp_pmxi_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_postmeta: Data: 427.00MB + Index: 421.00MB + Engine InnoDB
    wp_posts: Data: 28.56MB + Index: 17.09MB + Engine InnoDB
    wp_redirection_404: Data: 0.31MB + Index: 0.11MB + Engine InnoDB
    wp_redirection_groups: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_redirection_items: Data: 0.34MB + Index: 0.41MB + Engine InnoDB
    wp_redirection_logs: Data: 0.39MB + Index: 0.08MB + Engine InnoDB
    wp_termmeta: Data: 0.22MB + Index: 0.28MB + Engine InnoDB
    wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_term_relationships: Data: 0.39MB + Index: 0.25MB + Engine InnoDB
    wp_term_taxonomy: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
    wp_tm_taskmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_tm_tasks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_usermeta: Data: 148.70MB + Index: 163.45MB + Engine InnoDB
    wp_users: Data: 7.52MB + Index: 8.55MB + Engine InnoDB
    wp_wcuf_upload_sessions: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    wp_wc_admin_notes: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
    wp_wc_admin_note_actions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
    wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_customer_lookup: Data: 4.52MB + Index: 4.03MB + Engine InnoDB
    wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_order_coupon_lookup: Data: 0.09MB + Index: 0.14MB + Engine InnoDB
    wp_wc_order_product_lookup: Data: 6.52MB + Index: 8.06MB + Engine InnoDB
    wp_wc_order_stats: Data: 5.52MB + Index: 5.55MB + Engine InnoDB
    wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_product_meta_lookup: Data: 0.08MB + Index: 0.13MB + Engine InnoDB
    wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wfblockediplog: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wfblocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wfconfig: Data: 3.34MB + Index: 0.00MB + Engine InnoDB
    wp_wfcrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wffilechanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wffilemods: Data: 9.52MB + Index: 0.00MB + Engine InnoDB
    wp_wfhits: Data: 0.30MB + Index: 0.05MB + Engine InnoDB
    wp_wfhoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wfissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_wfknownfilelist: Data: 4.52MB + Index: 0.00MB + Engine InnoDB
    wp_wflivetraffichuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wflocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wflogins: Data: 0.08MB + Index: 0.03MB + Engine InnoDB
    wp_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wfnotifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wfpendingissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_wfpklist_template_data: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wfreversecache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wfsnipcache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wfstatus: Data: 0.13MB + Index: 0.09MB + Engine InnoDB
    wp_wftrafficrates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wfwafconfig: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wpml_mails: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wt_iew_action_history: Data: 0.27MB + Index: 0.00MB + Engine InnoDB
    wp_wt_iew_cron: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wt_iew_ftp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wt_iew_mapping_template: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_yoast_indexable: Data: 2.42MB + Index: 0.47MB + Engine InnoDB
    wp_yoast_indexable_hierarchy: Data: 0.27MB + Index: 0.27MB + Engine InnoDB
    wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_yoast_seo_links: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
    wp_yoast_seo_meta: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
    
    ### Post Type Counts ###
    
    acf: 12
    acf-field: 123
    acf-field-group: 19
    apto_sort: 41
    attachment: 693
    cookielawinfo: 65
    custom_css: 1
    follow_up_email: 3
    global_product_addon: 2
    iwp_log: 1387
    nav_menu_item: 30
    oembed_cache: 6
    page: 18
    post: 30
    product: 160
    product_variation: 251
    revision: 48
    shop_coupon: 94
    shop_order: 83704
    shop_order_refund: 649
    st_transaction: 1079
    wafs: 1
    wcpa_pt_forms: 13
    wp_global_styles: 2
    wpcf7_contact_form: 2
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (42) ###
    
    InfiniteWP - Client: by Revmakx – 1.9.9
    Advanced Custom Fields PRO: by WP Engine – 6.0.5
    FiboSearch - AJAX Search for WooCommerce: by FiboSearch Team – 1.21.0
    Contact Form 7 AutoResponder Addon: by wpsolutions – 3.1
    Contact Form 7: by Takayuki Miyoshi – 5.6.4
    Disable Bloat for WordPress & WooCommerce: by Disable Bloat – 3.1.0
    GTM4WP: by Thomas Geiger – 1.16.2
    Facebook for WooCommerce: by Facebook – 3.0.3
    LiteSpeed Cache: by LiteSpeed Technologies – 5.3
    Order Delivery Date Pro for WooCommerce: by Tyche Softwares – 9.35.1
    Product Sales Report for WooCommerce: by Aspen Grove Studios – 1.5.1
    Product Video Gallery for Woocommerce: by NikHiL Gadhiya – 1.4.0.2
    PW WooCommerce Gift Cards Pro: by Pimwick
    LLC – 1.415
    
    Redirection: by John Godley – 5.3.5
    Salesfire: by  – 1.0.4
    SVG Support: by Benbodhi – 2.5.4
    TRU//ST Payments Gateway for WooCommerce: by TRU//ST Payments – 1.0.4
    GDPR Cookie Consent: by WebToffee – 2.3.8
    Woocommerce Custom Product Addons: by Acowebs – 4.2.1
    Premmerce Permalink Manager for WooCommerce: by premmerce – 2.3.7
    WooCommerce Address Validation: by SkyVerge – 2.8.1
    WooCommerce Advanced Free Delivery: by Jeroen Sormani – 1.1.5
    WooCommerce Google Analytics Integration: by WooCommerce – 1.5.17
    WP WooCommerce Mailchimp: by Saint Systems – 2.4.9
    WooCommerce PayPal Payments: by WooCommerce – 2.0.0
    WooCommerce Protected Categories: by Barn2 Plugins – 2.6.1
    WooCommerce Shipment Tracking: by WooCommerce – 1.6.24
    Woocommerce Side Cart Premium: by XootiX – 3.1
    WooCommerce Table Rate Delivery: by Bolder Elements – 4.2.1
    WooCommerce: by Automattic – 7.1.0
    Wordfence Security: by Wordfence – 7.7.1
    Yoast SEO: by Team Yoast – 19.11
    WP All Export Pro: by Soflyy – 1.8.1
    WP All Import Pro: by Soflyy – 4.7.8
    WP-PageNavi: by Lester 'GaMerZ' Chan – 2.94.0
    WP All Export - WooCommerce Export Add-On Pro: by Soflyy – 1.0.5
    WP All Import - User Import Add-On Pro: by Soflyy – 1.1.8
    WP All Import - WooCommerce Import Add-On Pro: by Soflyy – 3.3.4
    Order Import Export for WooCommerce Add-on: by WebToffee – 1.1.3
    Import Export for WooCommerce Wrapper: by WebToffee – 1.1.7
    WooCommerce PDF Invoices, Packing Slips, Delivery Notes & Delivery Labels (Pro): by WebToffee – 4.1.9
    Custom Product Tabs for WooCommerce: by YIKES
    Inc. – 1.8.1
    
    ### Inactive Plugins (3) ###
    
    Follow-Up Emails: by WooCommerce – 4.9.7
    Mailgun: by Mailgun – 1.8.7
    WP All Export - User Export Add-On Pro: by Soflyy – 1.0.7
    
    ### Dropin Plugins (1) ###
    
    advanced-cache.php: advanced-cache.php
    
    ### Must Use Plugins (1) ###
    
    InfiniteWP - Client Loader: by Revmakx – 1.0.1
    
    ### Settings ###
    
    API Enabled: ?
    Force SSL: –
    Currency: GBP (£)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    pw gift card (pw-gift-card)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    Enforce Approved Product Download Directories: –
    
    ### WC Pages ###
    
    Shop base: #6 - /shop/
    Basket: #7 - /basket/
    Checkout: #8 - /checkout/
    My account: #9 - /my-account/
    Terms and conditions: #2469 - /terms/
    
    ### Theme ###
    
    Name: Ten to Ten V4
    Version: 1.2
    Author URL: https://www.daretothink.co.uk
    Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build
    personally we recommend using a child theme. See: How to create a child theme
    
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: tentotenfour/woocommerce/archive-product.php
    tentotenfour/woocommerce/content-product.php
    tentotenfour/woocommerce/emails/customer-completed-order.php
    tentotenfour/woocommerce/emails/customer-invoice.php
    tentotenfour/woocommerce/emails/customer-on-hold-order.php
    tentotenfour/woocommerce/emails/customer-processing-order.php
    tentotenfour/woocommerce/emails/email-header.php
    tentotenfour/woocommerce/global/quantity-input.php version 3.6.0 is out of date. The core version is 4.0.0
    tentotenfour/woocommerce/loop/result-count.php
    tentotenfour/woocommerce/single-product/add-to-cart/variable.php version 3.5.5 is out of date. The core version is 6.1.0
    tentotenfour/woocommerce/single-product/price.php
    tentotenfour/woocommerce/single-product/tabs/tabs.php
    
    Outdated Templates: ?
    					
    					
    						Learn how to update
    
    ### Pimwick Plugins ###
    
    PW WooCommerce Gift Cards Pro: License key: PW-5f9fd48ecb295
    Result: success
    Cached: 2022-11-29
    
    ### WooCommerce PayPal Payments ###
    
    Onboarded: ?
    Shop country code: GB
    WooCommerce currency supported: ?
    Advanced Card Processing available in country: ?
    Pay Later messaging available in country: ?
    Webhook status: ?
    Vault enabled: ?
    Logging enabled: –
    Reference Transactions: ?
    Used PayPal Checkout plugin: ?
    Tracking enabled: –
    
    ### Admin ###
    
    Enabled Features: activity-panels
    analytics
    coupons
    customer-effort-score-tracks
    experimental-products-task
    experimental-import-products-task
    experimental-fashion-sample-products
    shipping-smart-defaults
    shipping-setting-tour
    homescreen
    marketing
    multichannel-marketing
    mobile-app-banner
    navigation
    onboarding
    onboarding-tasks
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    woo-mobile-welcome
    wc-pay-promotion
    wc-pay-welcome-page
    
    Disabled Features: minified-js
    new-product-management-experience
    settings
    
    Daily Cron: ? Next scheduled: 2022-11-30 07:01:48 +00:00
    Options: ?
    Notes: 103
    Onboarding: completed
    
    ### Address Validation ###
    
    Active Provider: PostcodeSoftware.net
    Configured: ?
    Account Number: 4600
    Password: A77kuyde
    Debug Mode: No
    Geocode Addresses: No
    Classify Addresses: No
    Force Customer to look-up address via Postcode: No
    
    ### Action Scheduler ###
    
    Complete: 2,382
    Oldest: 2022-10-31 13:27:13 +0000
    Newest: 2022-11-29 11:01:21 +0000
    
    Failed: 1,098
    Oldest: 2017-10-13 15:02:35 +0100
    Newest: 2022-01-19 12:16:43 +0000
    
    Pending: 11
    Oldest: 2022-11-29 13:20:23 +0000
    Newest: 2022-11-29 13:23:28 +0000
    
    ### Status report information ###
    
    Generated at: 2022-11-29 11:14:45 +00:00
    

    Hello,

    Thanks for sending the system report.

    Can you please update the Facebook for WooCommerce plugin to its latest version 3.0.4? You can update it under WP-Admin > plugins > Facebook for WooCommerce > update.

    Make sure you have the two-factor authentication enabled.

    Let us know if this worked for you.

    I’m having the same issue and I have version 3.0.5. When I try an update a product, I’m routed to the “Posts” page in WP admin for some reason. Currently having to deactivate the plugin. Is there a way to revert to an earlier version while we wait for a fix?

    Plugin Support Bartosz B. a11n

    (@bartoszbudzanowski)

    @jeretl Hi, I am sorry that you are experiencing issues.

    We suspect a conflict with another plugin.

    Is the issue exactly the same as reported above?

    Please share a copy of your site’s System Status: You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.

    Please navigate to WooCommerce > System Status > Logs. Check if there are any other error logs generated, if it is the case, let us know.

    Best Regards,
    Bartosz

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://montanafirepits.com
    Site address (URL): https://montanafirepits.com
    WC Version: 7.1.0
    REST API Version: ? 7.1.0
    WC Blocks Version: ? 8.7.5
    Action Scheduler Version: ? 3.5.3
    Log Directory Writable: ?
    WP Version: 6.1.1
    WP Multisite: –
    WP Memory Limit: 512 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache/2.4.54 (Ubuntu)
    PHP Version: 8.1.12
    PHP Post Max Size: 50 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 1000
    cURL Version: 7.68.0
    OpenSSL/1.1.1f
    
    SUHOSIN Installed: –
    MySQL Version: 10.5.11-MariaDB-1:10.5.11+maria~focal
    Max Upload Size: 50 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 7.1.0
    WC Database Prefix: wp_
    Total Database Size: 1431.79MB
    Database Data Size: 1287.01MB
    Database Index Size: 144.78MB
    wp_woocommerce_sessions: Data: 11.02MB + Index: 0.38MB + Engine InnoDB
    wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_order_items: Data: 3.52MB + Index: 1.52MB + Engine InnoDB
    wp_woocommerce_order_itemmeta: Data: 26.55MB + Index: 16.03MB + Engine InnoDB
    wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_payment_tokens: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_payment_tokenmeta: Data: 0.08MB + Index: 0.09MB + Engine InnoDB
    wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    ic_woo_full_details_mv: Data: 1.52MB + Index: 0.09MB + Engine InnoDB
    ic_woo_full_details_v: Data: 0.00MB + Index: 0.00MB + Engine
    ic_woo_lookup_t: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    ic_woo_orders_mv: Data: 0.28MB + Index: 0.03MB + Engine InnoDB
    ic_woo_orders_v: Data: 0.00MB + Index: 0.00MB + Engine
    ic_woo_order_details_v: Data: 0.00MB + Index: 0.00MB + Engine
    ic_woo_order_items_v: Data: 0.00MB + Index: 0.00MB + Engine
    ic_woo_prefix_v: Data: 0.00MB + Index: 0.00MB + Engine
    ic_woo_product_attributes_v: Data: 0.00MB + Index: 0.00MB + Engine
    ic_woo_product_multi_attrib_v: Data: 0.00MB + Index: 0.00MB + Engine
    ic_woo_product_uniq_attrib_v: Data: 0.00MB + Index: 0.00MB + Engine
    ic_woo_prod_details_v: Data: 0.00MB + Index: 0.00MB + Engine
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    wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_logs: Data: 3.52MB + Index: 2.34MB + Engine InnoDB
    wp_addonlibrary_addons: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_addonlibrary_categories: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_atum_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_atum_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_atum_product_data: Data: 0.14MB + Index: 0.14MB + Engine InnoDB
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    wp_bwf_action_claim: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_bwf_contact: Data: 0.22MB + Index: 0.27MB + Engine InnoDB
    wp_bwf_contact_meta: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
    wp_bwf_wc_customers: Data: 0.20MB + Index: 0.09MB + Engine InnoDB
    wp_cartflows_ca_cart_abandonment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_cartflows_ca_email_history: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_cartflows_ca_email_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_cartflows_ca_email_templates_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_commentmeta: Data: 0.16MB + Index: 0.16MB + Engine InnoDB
    wp_comments: Data: 14.52MB + Index: 9.09MB + Engine InnoDB
    wp_cp_calculated_fields_form_discount_codes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_cp_calculated_fields_form_posts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_cp_calculated_fields_form_revision: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_cp_calculated_fields_form_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_crm_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_crm_log_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_csp3_subscribers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_dokan_announcement: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_dokan_orders: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_dokan_refund: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_dokan_vendor_balance: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_dokan_withdraw: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_duplicator_pro_entities: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_duplicator_pro_packages: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_ee_products_sync_list: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_ee_product_sync_call: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_ee_product_sync_data: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_email_log: Data: 691.59MB + Index: 0.00MB + Engine InnoDB
    wp_ewwwio_images: Data: 4.52MB + Index: 2.97MB + Engine InnoDB
    wp_ewwwio_queue: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_e_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_e_notes: Data: 0.02MB + Index: 0.17MB + Engine InnoDB
    wp_e_notes_users_relations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_e_submissions: Data: 0.02MB + Index: 0.27MB + Engine InnoDB
    wp_e_submissions_actions_log: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
    wp_e_submissions_values: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_failed_jobs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_frm_fields: Data: 0.13MB + Index: 0.01MB + Engine MyISAM
    wp_frm_forms: Data: 0.02MB + Index: 0.00MB + Engine MyISAM
    wp_frm_items: Data: 0.13MB + Index: 0.05MB + Engine MyISAM
    wp_frm_item_metas: Data: 0.39MB + Index: 0.22MB + Engine MyISAM
    wp_gf_addon_feed: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_gf_draft_submissions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_gf_entry: Data: 3.52MB + Index: 0.42MB + Engine InnoDB
    wp_gf_entry_meta: Data: 7.52MB + Index: 8.55MB + Engine InnoDB
    wp_gf_entry_notes: Data: 1.52MB + Index: 0.16MB + Engine InnoDB
    wp_gf_form: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_gf_form_meta: Data: 0.38MB + Index: 0.00MB + Engine InnoDB
    wp_gf_form_revisions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_gf_form_view: Data: 0.48MB + Index: 0.41MB + Engine InnoDB
    wp_gf_rest_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_grp_google_place: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_grp_google_review: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_ia_savedcarts: Data: 0.11MB + Index: 0.00MB + Engine InnoDB
    wp_iconic_woo_linked_variations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_imagify_files: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
    wp_imagify_folders: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_inf_infusionsoft_stats: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_innovs_product_quote_details: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_innovs_wc_es: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_innovs_wc_es_products: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_innovs_wc_es_quote: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_itsec_dashboard_events: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_iw4_recipes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_iw4_recipe_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_iw4_run_items: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_iw4_triggers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_iw_payplans: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_jet_post_types: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_jet_reviews: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_jet_review_comments: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_jet_review_guests: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_jet_review_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_jet_review_types: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_jet_smart_filters_indexer: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_jet_taxonomies: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_learndash_pro_quiz_category: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_learndash_pro_quiz_form: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_learndash_pro_quiz_lock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_learndash_pro_quiz_master: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_learndash_pro_quiz_prerequisite: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_learndash_pro_quiz_question: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_learndash_pro_quiz_statistic: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_learndash_pro_quiz_statistic_ref: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_learndash_pro_quiz_template: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_learndash_pro_quiz_toplist: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_learndash_user_activity: Data: 0.02MB + Index: 0.13MB + Engine InnoDB
    wp_learndash_user_activity_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailchimp_carts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mapmarker_api: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mapmarker_marker: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mapmarker_option: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mfp_addons_builder_cache_burner: Data: 0.13MB + Index: 0.00MB + Engine InnoDB
    wp_mfp_addons_builder_cache_burner_plate: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    wp_mfp_addons_builder_cache_complete_kit: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
    wp_mfp_addons_builder_cache_covers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mfp_addons_builder_cache_fire_media: Data: 0.13MB + Index: 0.00MB + Engine InnoDB
    wp_mfp_addons_builder_cache_flex_lines_and_valves: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mfp_addons_builder_cache_product_popularity: Data: 0.36MB + Index: 0.00MB + Engine InnoDB
    wp_mfp_addons_fire_pit_builds: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
    wp_mfp_addons_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mfp_addons_order_tracking_error_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mfp_addons_order_tracking_log: Data: 0.39MB + Index: 0.00MB + Engine InnoDB
    wp_mfp_addons_shortcode: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mfp_addons_vendor_order_send_log: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
    wp_mwb_woo_keap_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mwp_queued_tasks: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
    wp_options: Data: 48.33MB + Index: 2.00MB + Engine InnoDB
    wp_postmeta: Data: 305.58MB + Index: 58.97MB + Engine InnoDB
    wp_posts: Data: 14.47MB + Index: 3.84MB + Engine InnoDB
    wp_queue: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_queued_tasks: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_redirection_404: Data: 2.02MB + Index: 11.08MB + Engine InnoDB
    wp_redirection_groups: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_redirection_items: Data: 0.09MB + Index: 0.13MB + Engine InnoDB
    wp_redirection_logs: Data: 1.02MB + Index: 0.05MB + Engine InnoDB
    wp_revslider_css: Data: 0.09MB + Index: 0.00MB + Engine MyISAM
    wp_revslider_layer_animations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_revslider_navigations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_revslider_sliders: Data: 0.02MB + Index: 0.00MB + Engine MyISAM
    wp_revslider_slides: Data: 0.23MB + Index: 0.00MB + Engine MyISAM
    wp_revslider_static_slides: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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    wp_smush_dir_images: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_snippets: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_termmeta: Data: 6.52MB + Index: 0.09MB + Engine InnoDB
    wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_term_relationships: Data: 0.31MB + Index: 0.17MB + Engine InnoDB
    wp_term_taxonomy: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
    wp_usermeta: Data: 8.52MB + Index: 6.03MB + Engine InnoDB
    wp_users: Data: 0.42MB + Index: 0.30MB + Engine InnoDB
    wp_vxc_infusionsoft_accounts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_vxc_infusionsoft_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_admin_notes: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
    wp_wc_admin_note_actions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
    wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_customer_lookup: Data: 1.52MB + Index: 0.42MB + Engine InnoDB
    wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_gpf_render_cache: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_order_bundle_lookup: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
    wp_wc_order_coupon_lookup: Data: 0.19MB + Index: 0.20MB + Engine InnoDB
    wp_wc_order_product_lookup: Data: 2.52MB + Index: 1.34MB + Engine InnoDB
    wp_wc_order_stats: Data: 1.52MB + Index: 0.67MB + Engine InnoDB
    wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_product_meta_lookup: Data: 0.30MB + Index: 0.53MB + Engine InnoDB
    wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_zapier_history: Data: 6.52MB + Index: 0.00MB + Engine InnoDB
    wp_wdi_feeds: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wdi_themes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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    wp_wdp_order_items: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_wdp_rules: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wfBlockedIPLog: Data: 0.28MB + Index: 0.00MB + Engine InnoDB
    wp_wfBlocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wfConfig: Data: 3.30MB + Index: 0.00MB + Engine InnoDB
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    wp_wfFileChanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wfFileMods: Data: 51.64MB + Index: 0.00MB + Engine InnoDB
    wp_wfHits: Data: 1.02MB + Index: 0.20MB + Engine InnoDB
    wp_wfHoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wfIssues: Data: 0.06MB + Index: 0.06MB + Engine InnoDB
    wp_wfKnownFileList: Data: 24.55MB + Index: 0.00MB + Engine InnoDB
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    wp_wfLocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wfLogins: Data: 0.45MB + Index: 0.16MB + Engine InnoDB
    wp_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wfNotifications: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
    wp_wfob_stats: Data: 0.06MB + Index: 0.14MB + Engine InnoDB
    wp_wfocu_event: Data: 0.14MB + Index: 0.08MB + Engine MyISAM
    wp_wfocu_event_meta: Data: 0.24MB + Index: 0.09MB + Engine MyISAM
    wp_wfocu_session: Data: 0.04MB + Index: 0.05MB + Engine MyISAM
    wp_wfPendingIssues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_wfReverseCache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wfSNIPCache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wfStatus: Data: 1.02MB + Index: 0.25MB + Engine InnoDB
    wp_wfTrafficRates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wfwafconfig: Data: 1.50MB + Index: 0.00MB + Engine InnoDB
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    wp_woocommerce_bundled_items: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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    wp_woocommerce_pinterest_google_product_categories: Data: 0.28MB + Index: 0.00MB + Engine InnoDB
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    wp_wps_hit: Data: 0.02MB + Index: 0.14MB + Engine InnoDB
    wp_wps_index: Data: 4.52MB + Index: 4.55MB + Engine InnoDB
    wp_wps_key: Data: 0.19MB + Index: 0.13MB + Engine InnoDB
    wp_wps_object_term: Data: 0.08MB + Index: 0.13MB + Engine InnoDB
    wp_wps_object_type: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
    wp_wps_query: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wps_uri: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wps_user_agent: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_yoast_indexable: Data: 5.45MB + Index: 2.08MB + Engine InnoDB
    wp_yoast_indexable_hierarchy: Data: 0.17MB + Index: 0.25MB + Engine InnoDB
    wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_yoast_prominent_words: Data: 0.20MB + Index: 0.30MB + Engine InnoDB
    wp_yoast_seo_links: Data: 1.52MB + Index: 0.44MB + Engine InnoDB
    wp_yoast_seo_meta: Data: 0.60MB + Index: 0.51MB + Engine MyISAM
    xcategory: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    xconnection: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    xgroup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    xgroup_category_map: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    xjob: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    xjob_raw_data: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    xlogin: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    xmembership_plan: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    xmembership_plan_detail: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    xobject: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    xobject_category_map: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    xobject_share: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    xobject_type: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    xplan_subscription: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    xprivilege: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    xrole: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    xrole_privilege_map: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    xsummary: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    xuser: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    xuser_group_map: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    xuser_info: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    
    ### Post Type Counts ###
    
    acf-field: 8
    acf-field-group: 1
    amn_envira-lite: 1
    attachment: 3800
    avada_faq: 15
    cp_popups: 8
    cpt_iconic_wlv: 1
    custom_css: 3
    customize_changeset: 1
    elementor_font: 4
    elementor_library: 95
    envato_tk_import: 3
    envira: 1
    epkb_post_type_1: 41
    fl-builder-template: 82
    fl-theme-layout: 3
    follow_up_email: 3
    fpf_fields: 1
    frm_form_actions: 16
    frm_styles: 1
    fusion_element: 15
    fusion_template: 1
    global_product_addon: 2
    inspire_invoice: 5
    itsec-dash-card: 9
    itsec-dashboard: 1
    jet-menu: 10
    jet-woo-builder: 1
    mwb_keap_feed: 3
    nav_menu_item: 122
    oembed_cache: 287
    omapi: 1
    page: 87
    pewc_field: 1
    pewc_group: 1
    popup: 3
    popup_theme: 8
    post: 64
    postman_sent_mail: 250
    product: 187
    product_variation: 989
    product-feed: 1
    revision: 9
    sa_client: 2
    sa_estimate: 2
    sa_invoice: 2
    sa_item: 1
    sa_notification: 18
    sa_record: 22
    schema: 2
    seedprod: 1
    shop_coupon: 95
    shop_order: 10493
    shop_order_refund: 594
    shopping-cart: 137
    sliced_quote: 2
    slide: 3
    smart_offers: 5
    tt_proven: 1
    vxc_infusionsoft: 1
    wc_instagram_catalog: 2
    wc_order_status: 13
    wccc: 1
    wcpa_pt_forms: 2
    wfob_bump: 2
    wfocu_funnel: 2
    wfocu_offer: 3
    wootrello: 1
    wootrello_log: 25
    wpcode: 4
    yaymail_template: 11
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (57) ###
    
    Pixel Manager for WooCommerce: by SweetCode – 1.27.7
    Gravity Forms: by Gravity Forms – 2.6.8
    Advanced Custom Fields: by WP Engine – 6.0.5
    Advanced Product Fields Extended for WooCommerce: by StudioWombat – 2.2.2
    Folder Excluder for AIO WP Migration: by Zeeshan Ahmed – 3.0
    Akismet Anti-Spam: by Automattic – 5.0.1
    Astra Pro: by Brainstorm Force – 3.9.3
    Astra Hooks: by Brainstorm Force – 1.0.2
    Cloudflare: by Cloudflare
    Inc. – 4.11.0
    
    Code Snippets: by Code Snippets Pro – 3.2.2
    Compact Audio Player: by Tips and Tricks HQ – 1.9.7
    Disable Variable Product Price Range Woocommerce: by Geek Code Lab – 1.8
    Yoast Duplicate Post: by Enrico Battocchi & Team Yoast – 4.5
    Elementor Pro: by Elementor.com – 3.7.7
    Elementor: by Elementor.com – 3.7.8
    Email Cart for WooCommerce: by Rymera Web Co – 1.4.6
    Enable Media Replace: by ShortPixel – 4.0.1
    Essential Addons for Elementor - Pro: by WPDeveloper – 5.4.2
    Essential Addons for Elementor: by WPDeveloper – 5.4.4
    Flux Checkout: by Iconic – 2.2.1
    Gravity Forms Zapier Add-On: by Gravity Forms – 4.2
    InfusedWoo Pro: by Mark Joseph – 3.19.5
    WPCode Lite: by WPCode – 2.0.4.4
    JetMenu: by Crocoblock – 2.2.4
    JetProductGallery: by Crocoblock – 2.1.8
    Montana Fire Pits Addons: by Mitch Lindle – 1.2
    NitroPack: by NitroPack LLC – 1.5.17
    OoohBoi Steroids for Elementor: by OoohBoi – 2.0.5
    Order Status Rules for WooCommerce: by WPFactory – 2.9.2
    Premium Addons for Elementor: by Leap13 – 4.9.40
    reCaptcha for WooCommerce: by I Thirteen Web Solution – 2.38
    Redirection: by John Godley – 5.3.5
    Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.5
    Styles & Layouts Gravity Forms: by Sushil Kumar – 4.3.9
    UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
    DavidAnderson – 2.22.23.0
    
    CTX Feed: by WebAppick – 4.5.11
    WooCommerce Custom Product Addons (Free): by Acowebs – 2.7.1
    WooCommerce Additional Variation Images: by WooCommerce – 2.3.0
    Print Invoice & Delivery Notes for WooCommerce: by Tyche Softwares – 4.6.5
    WooCommerce Stripe Gateway: by WooCommerce – 7.0.1
    WooCommerce Microsoft Ads Conversion Tracking: by Logical Position – 1.3
    WooCommerce Order Status Manager: by SkyVerge – 1.13.2 (update to version 1.14.0 is available)
    Pinterest for WooCommerce: by Softblues – 2.4.4 (update to version 2.4.5 is available)
    WooCommerce Google Product Feed: by Ademti Software Ltd. – 10.8.1
    WooCommerce Shipment Tracking: by WooCommerce – 1.9.0
    WooCommerce Tab Manager: by SkyVerge – 1.14.2
    WooCommerce Table Rate Shipping: by WooCommerce – 3.1.0
    WooCommerce Variation Swatches and Photos: by Element Stark – 3.1.6
    WooCommerce Zapier: by OM4 Software – 2.3.1
    WooCommerce: by Automattic – 7.1.0
    Wordfence Security: by Wordfence – 7.8.0
    Yoast SEO Premium: by Team Yoast – 19.5
    Yoast SEO: by Team Yoast – 19.11
    WP Mail SMTP: by WPForms – 3.6.1
    WP-Sweep: by Lester 'GaMerZ' Chan – 1.1.5
    Yoast SEO: WooCommerce: by Team Yoast – 15.3
    YayMail - WooCommerce Email Customizer: by YayCommerce – 3.1.4
    
    ### Inactive Plugins (21) ###
    
    Advanced Editor Tools (previously TinyMCE Advanced): by Automattic – 5.6.0
    All-in-One WP Migration: by ServMask – 7.67
    Classic Editor: by WordPress Contributors – 1.6.2
    Conversios.io - All-in-one Google Analytics, Pixels and Product Feed Manager for WooCommerce: by Conversios – 5.1.0
    Debug Bar: by wordpressdotorg – 1.1.4
    Disable Admin Notices Individually: by Creative Motion <[email protected]> – 1.3.1
    EAN for WooCommerce: by WPFactory – 4.4.2
    Email Log: by Sudar – 2.4.8
    Facebook for WooCommerce: by Facebook – 3.0.5
    Imagify: by Imagify - Optimize Images & Convert WebP – 2.0
    JetBlocks For Elementor: by Crocoblock – 1.3.2
    JetElements For Elementor: by Crocoblock – 2.6.7
    JetSmartFilters: by Crocoblock – 2.3.11
    JetTricks: by Crocoblock – 1.4.2
    JetWooBuilder For Elementor: by Crocoblock – 1.12.4
    ManageWP - Worker: by GoDaddy – 4.9.15
    Meta pixel for WordPress: by Facebook – 3.0.8
    Show/Hide Estimated Delivery For Shipping Classes: by PluginHive – 1.0
    User Role Editor: by Vladimir Garagulya – 4.63.1
    WooCommerce Conditional Content: by Lucas Stark – 2.1.8
    WooCommerce Product Search: by itthinx – 4.7.0 (update to version 4.9.0 is available)
    
    ### Dropin Plugins (2) ###
    
    advanced-cache.php: advanced-cache.php
    object-cache.php: Memcached Redux
    
    ### Settings ###
    
    API Enabled: ?
    Force SSL: ?
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: ?
    Enforce Approved Product Download Directories: –
    
    ### WC Pages ###
    
    Shop base: #61127 - /shop/
    Cart: #61128 - /cart/
    Checkout: #61129 - /checkout/
    My account: #61130 - /my-account/
    Terms and conditions: #6515 - /terms-conditions/
    
    ### Theme ###
    
    Name: Astra
    Version: 3.9.4
    Author URL: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme
    Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: –
    
    ### WooCommerce Google Product Feed feeds ###
    
    google: Google merchant centre product feed
    ??Type: google
    ??Category filter: -
    ??Categories: -
    googlereview: Google merchant centre product review feed
    ??Type: googlereview
    ??Category filter: -
    ??Categories: -
    bing: Bing merchant centre feed
    ??Type: bing
    ??Category filter: -
    ??Categories: -
    6145eacd8bbfcbc3: New Google Feed
    ??Type: google
    ??Category filter: -
    ??Categories: -
    
    ### WooCommerce Google Product Feed options ###
    
    Include variations in feed: -
    Send "item group ID": Enabled
    Expanded schema markup: -
    Debug key: ccd6550c-f37c-4218-8f3d-a9e30a832549
    
    ### WooCommerce Google Product Feed fields ###
    
    Title: Pre-populates from product product_title.
    Product description: Main product description (full preferred) plus variation description
    Availability (in stock products): Defaults to "in stock".
    Availability (backordered products): Defaults to "in stock".
    Availability (out of stock products): Defaults to "out of stock".
    Brand: Defaults to "Montana Fire Pits".
    Manufacturer Part Number (MPN): Pre-populates from product sku.
    Product Type: Pre-populates from product_cat taxonomy.
    Google Product Category: 
    Global Trade Item Number (GTIN): Pre-populates from GTIN 12 field from Yoast WooCommerce SEO.
    Size system: Defaults to "US".
    Material: Pre-populates from material meta field.
    Bing Category: Pre-populates from product_cat taxonomy.
    Minimum handling time: Defaults to "1".
    Maximum handling time: Defaults to "14".
    
    ### WooCommerce Google Product Feed DB status ###
    
    Database version: 16
    Active database version: 16
    wc_gpf_render_cache: Empty
    woocommerce_gpf_google_taxonomy (en-US): 5595 items
    
    ### Admin ###
    
    Enabled Features: activity-panels
    analytics
    coupons
    customer-effort-score-tracks
    experimental-products-task
    experimental-import-products-task
    experimental-fashion-sample-products
    shipping-smart-defaults
    shipping-setting-tour
    homescreen
    marketing
    multichannel-marketing
    mobile-app-banner
    navigation
    onboarding
    onboarding-tasks
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    woo-mobile-welcome
    wc-pay-promotion
    wc-pay-welcome-page
    
    Disabled Features: minified-js
    new-product-management-experience
    settings
    
    Daily Cron: ? Next scheduled: 2022-11-30 22:00:19 -06:00
    Options: ?
    Notes: 114
    Onboarding: completed
    
    ### Action Scheduler ###
    
    Complete: 5,430
    Oldest: 2022-10-31 14:21:41 +0000
    Newest: 2022-11-30 18:51:35 +0000
    
    Failed: 3,018
    Oldest: 2021-11-10 17:54:38 +0000
    Newest: 2022-11-29 19:03:38 +0000
    
    Pending: 5
    Oldest: 2022-11-30 21:12:41 +0000
    Newest: 2022-12-05 22:58:37 +0000
    
    ### WooCommerce Zapier ###
    
    Database Version: ? 14
    Detailed Logging Enabled: No
    Legacy Mode Disabled: ? Yes
    SSL: ? Yes
    REST API Authentication Key(s): ? 13
    Task History Record Count: ? 43121
    Webhook #111: WooCommerce Zapier
    - Status: active
    - Trigger: order.paid
    - Delivery Count: 477
    Webhook #109: WooCommerce Zapier
    - Status: active
    - Trigger: order.created
    - Delivery Count: 3817
    Webhook #107: WooCommerce Zapier
    - Status: active
    - Trigger: order.created
    - Delivery Count: 3824
    Webhook #102: WooCommerce Zapier
    - Status: active
    - Trigger: order.created
    - Delivery Count: 4180
    Webhook #94: WooCommerce Zapier
    - Status: active
    - Trigger: order.paid
    - Delivery Count: 2209
    Webhook #87: WooCommerce Zapier
    - Status: active
    - Trigger: order.created
    - Delivery Count: 4180
    Webhook #82: WooCommerce Zapier
    - Status: active
    - Trigger: order.created
    - Delivery Count: 4180
    Webhook #78: WooCommerce Zapier
    - Status: active
    - Trigger: order.created
    - Delivery Count: 4180
    Webhook #75: WooCommerce Zapier
    - Status: disabled
    - Trigger: order.paid
    - Delivery Count: 0
    Webhook #74: WooCommerce Zapier
    - Status: disabled
    - Trigger: order.created
    - Delivery Count: 0
    Webhook #73: WooCommerce Zapier
    - Status: disabled
    - Trigger: order.created
    - Delivery Count: 0
    Webhook #72: WooCommerce Zapier
    - Status: disabled
    - Trigger: order.paid
    - Delivery Count: 0
    Webhook #71: WooCommerce Zapier
    - Status: disabled
    - Trigger: order.created
    - Delivery Count: 0
    Webhook #70: WooCommerce Zapier
    - Status: disabled
    - Trigger: order.created
    - Delivery Count: 0
    Webhook #68: WooCommerce Zapier
    - Status: disabled
    - Trigger: order.created
    - Delivery Count: 0
    Webhook #65: WooCommerce Zapier
    - Status: disabled
    - Trigger: order.created
    - Delivery Count: 0
    Webhook #64: WooCommerce Zapier
    - Status: disabled
    - Trigger: order.created
    - Delivery Count: 0
    Webhook #56: WooCommerce Zapier
    - Status: disabled
    - Trigger: order.created
    - Delivery Count: 0
    Webhook #55: WooCommerce Zapier
    - Status: disabled
    - Trigger: order.created
    - Delivery Count: 0
    Webhook #52: WooCommerce Zapier
    - Status: disabled
    - Trigger: order.paid
    - Delivery Count: 0
    Webhook #50: WooCommerce Zapier
    - Status: disabled
    - Trigger: order.created
    - Delivery Count: 0
    Webhook #49: WooCommerce Zapier
    - Status: disabled
    - Trigger: order.created
    - Delivery Count: 0
    Webhook #48: WooCommerce Zapier
    - Status: disabled
    - Trigger: order.created
    - Delivery Count: 0
    Webhook #47: WooCommerce Zapier
    - Status: disabled
    - Trigger: order.created
    - Delivery Count: 0
    Webhook #46: WooCommerce Zapier
    - Status: disabled
    - Trigger: order.created
    - Delivery Count: 0
    Webhook #45: WooCommerce Zapier
    - Status: disabled
    - Trigger: order.created
    - Delivery Count: 0
    Webhook #36: WooCommerce Zapier
    - Status: disabled
    - Trigger: order.created
    - Delivery Count: 0
    Webhook #15: WooCommerce Zapier
    - Status: disabled
    - Trigger: order.paid
    - Delivery Count: 0
    Webhook #12: WooCommerce Zapier
    - Status: disabled
    - Trigger: order.created
    - Delivery Count: 0
    Deleted Webhook Delivery Count: 15761
    Order Action Count: 313
    
    ### Status report information ###
    
    Generated at: 2022-11-30 13:02:57 -06:00
    

    Logs:

    11-30-2022 @ 11:32:19 - Request
    method: GET
    uri: https://graph.facebook.com/v13.0/564271867951898?fields=name
    user-agent: Facebook-for-WooCommerce/3.0.5 (WooCommerce/7.1.0; WordPress/6.1.1)
    body:
    duration: 0.09672s
    
    11-30-2022 @ 11:32:19 - Response
    code: 200
    message: OK
    body: {"name":"Catalog_Products_NEW","id":"564271867951898"}
    
    11-30-2022 @ 11:33:46 - Request
    method: GET
    uri: https://graph.facebook.com/v13.0/564271867951898?fields=name
    user-agent: Facebook-for-WooCommerce/3.0.5 (WooCommerce/7.1.0; WordPress/6.1.1)
    body:
    duration: 0.17809s
    
    11-30-2022 @ 11:33:46 - Response
    code: 200
    message: OK
    body: {"name":"Catalog_Products_NEW","id":"564271867951898"}
    
    11-30-2022 @ 11:34:00 - Request
    method: GET
    uri: https://graph.facebook.com/v13.0/564271867951898?fields=name
    user-agent: Facebook-for-WooCommerce/3.0.5 (WooCommerce/7.1.0; WordPress/6.1.1)
    body:
    duration: 0.13444s
    
    11-30-2022 @ 11:34:00 - Response
    code: 200
    message: OK
    body: {"name":"Catalog_Products_NEW","id":"564271867951898"}

    I believe we identified what the issue was. Our PHP Max post size was set to 2mb (before I did the status report). Now that we’ve increased it to 50mb it seems as the issue is resolved.

    Plugin Support Bartosz B. a11n

    (@bartoszbudzanowski)

    @jeretl I am happy that the issue has been resolved.

    Thank you for the details!

    Best Regards,
    Bartosz

    Plugin Support Bartosz B. a11n

    (@bartoszbudzanowski)

    @greencode

    Could you please check the PHP max post size?
    It looks like this has resolved the issue for @jeretl

    Best Regards,
    Bartosz

    Thread Starter greencode

    (@greencode)

    @bartoszbudzanowski Not the issue. PHP Post Max Size: 64 MB

    Hi there @greencode

    Kindly update the PHP version to 8.2 and make sure the site’s PHP time limit is set to at least 300, PHP Post Max is at least 1000 and the WP Memory limit is 256 MB or more.

    Furthermore, kindly update the Facebook for WooCommerce: by Facebook – 3.0.3 plugin to its latest version: 3.0.5.

    Let us know how that goes!

    • This reply was modified 1 year, 12 months ago by anastas10s. Reason: added latest version download URL
    Thread Starter greencode

    (@greencode)

    @anastas10s Thanks for replying. I’m a little confused as to why I have to update PHP to the latest version and changing all of those settings. I’ve not had to make such drastic changes to that or the limits on any other sites!

    Howdy @greencode,

    I’m a little confused as to why I have to update PHP to the latest version and changing all of those settings. I’ve not had to make such drastic changes to that or the limits on any other sites!

    It is good practice to keep a plugin updated; and software in general. Thus, the first point would be to update it to version 3.0.5. Kindly go ahead with updating it and see if the issue persists.

    Additionally, the latest version of the plugin is what jeretl runs, who was reporting that issue; which is no more.

    Investigating their System Status Report (SSR), I can see that they run PHP Version: 8.1.12. That in addition to updating some server side settings seems to have resolved the issue for them.

    The next steps in troubleshooting, should updating the plugin and adjusting the aforementioned settings do not resolve the issue, would be to check out the related section in the documentation.

    I trust that explains things further.

    Let us know how that goes, thank you. ??

    Thread Starter greencode

    (@greencode)

    @anastas10s I have updated to 3.0.5 and PHP to v8. Still the issue occurs. With regards to @jeretl’s issue – that was not the same issue.

Viewing 15 replies - 1 through 15 (of 34 total)
  • The topic ‘Unable to update products when this plugin is active’ is closed to new replies.