• Resolved mmmolst

    (@mmmolst)


    I am unable to save the product data information for one of my products. This includes product data on variables, attributes, review setting and linked products. I’ve updated the product page multiple times, but it didn’t seem to work. Please advise.

    Thanks

    The page I need help with: [log in to see the link]

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  • Mirko P.

    (@rainfallnixfig)

    Hi @mmmolst!

    Based on your description of the issue, this kind of problem is usually caused by a conflict with your theme or with another plugin. The best way to determine this is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Go to the product page and try to update the product

    If you’re not seeing the same behavior after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated.

    Reactivate the theme first and check again. Then, go on and reactivate your other plugins one by one, testing after each, until you find the one causing conflict.

    You can find a more detailed explanation on how to do a conflict test here: https://docs.woocommerce.com/document/how-to-test-for-conflicts/.

    If you don’t want to test on your live site, you can create a staging site using a plugin called WP Staging: https://www.ads-software.com/plugins/wp-staging/.

    Let us know how it goes.

    Mirko P.

    (@rainfallnixfig)

    Hi there,

    It’s been a while since we last heard from you, so I’m marking this thread as resolved.

    Hopefully, you’ve been able to resolve this, but we’ll be here if and/or when you are ready to continue.

    Cheers.

Viewing 2 replies - 1 through 2 (of 2 total)
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