Unable to update to any v after 4.8

  • Resolved chucklebum0205

    (@chucklebum0205)


    7 years, 3 months ago

    Hi There,

    I’m having real trouble updating this plugin to any version other than 4.8. I always receive a 500 error (for all versions upwards of 5 to 5.2) and the following in the php logs.

    PHP Fatal error: Uncaught Error: Class ‘Meow_WR2X_Dashboard’ not found in \httpdocs\wp-content\plugins\wp-retina-2x\core.php:24

    Any help to fix would be appreciated. Unfortunately I can’t leave the plugin there as it brings my whole site down.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Jordy Meow

    (@tigroumeow)

    Hi,

    The Meow_WR2X_Dashboard is definitely part of the plugin, and it seems you are the only one with this issue. I think it’s best to delete the plugin completely and re-install it from scratch. It seems like files disappeared. Be also careful maybe not to have two versions of the plugin running at the same time.

    Thread Starter chucklebum0205

    (@chucklebum0205)

    Unfortunately that doesn’t solve the problem – that was the first thing I tried and I get the above message with every version after 4.8.

    Plugin Author Jordy Meow

    (@tigroumeow)

    I really don’t understand the issue you are experiencing, I think something is happening on your install as none of my users encountered this problem. In the code, this can’t normally happen, as I am loading the file containing this class right before using it. There is something else going on. You can try installing the plugin on a totally different website just to check?

    Thread Starter chucklebum0205

    (@chucklebum0205)

    Same thing happens on a different website (on the same server) – there’s another recent support thread that has the same problem and symptoms (they also have their site hosted on IIS which I think is where the problem lies). Something has significantly changed from 4.8 to 5 that stops this plugin from working on windows servers. This is the stack trace when trying to activate the plugin.

    PHP Fatal error: Uncaught Error: Class ‘Meow_WR2X_Dashboard’ not found in D:\IIS_SITES\VHOSTS\vinylthreads.co.uk\httpdocs\wp-content\plugins\wp-retina-2x\core.php:24
    Stack trace:
    #0 \httpdocs\wp-content\plugins\wp-retina-2x\wp-retina-2x.php(44): Meow_WR2X_Core->__construct(Object(Meow_WR2X_Admin))
    #1 \httpdocs\wp-admin\includes\plugin.php(555): include_once(‘D:\\IIS_SITES\\VH…’)
    #2 \httpdocs\wp-admin\plugins.php(43): activate_plugin(‘wp-retina-2x/wp…’, ‘https://vinylth…’, false)
    #3 {main}
    thrown in D:\IIS_SITES\VHOSTS\vinylthreads.co.uk\httpdocs\wp-content\plugins\wp-retina-2x\core.php on line 24

    I’ve deactivated all plugins and still the issue remains.

    Thread Starter chucklebum0205

    (@chucklebum0205)

    It looks as though the tweak made to the plugin 5.2.6 (https://www.ads-software.com/support/topic/fatal-error-impossible-to-enable-the-plugin/) has finally allowed the plugin to activate on IIS.

    Plugin Author Jordy Meow

    (@tigroumeow)

    Yes, it should be fine now ??

Viewing 6 replies - 1 through 6 (of 6 total)
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