Unable to update Wats tickets with Medicenter theme

  • Resolved customerservicerise

    (@customerservicerise)


    9 years, 6 months ago

    We are using WATS Premium for ticketing and recently updated our theme from Bravo to Medicenter. But we found an issue where when we are clicking on any ticket its opening with details but not showing any fields to update. However in Bravo it was showing to update. Our users who are assigned with tickets are unable to update the tickets.

    Please help and provide a solution

    Thank you

    https://www.ads-software.com/plugins/wats/

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