• Resolved Advgyan

    (@advgyan)


    Hi,

    I am unable to update my profile in www.ads-software.com

    Please help me to resolve this issue.

    Thank You!!

    • This topic was modified 2 years, 9 months ago by Advgyan.
    • This topic was modified 2 years, 9 months ago by Jan Dembowski. Reason: Moved to Fixing WordPress, this is not an Everything else WordPress topic

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Moderator Yui

    (@fierevere)

    永子

    have you tried a bit later or/and with another browser?

    What are you trying to do and what kind of error are you getting?

    Thread Starter Advgyan

    (@advgyan)

    Hi,

    Thanks for your quick response!!

    Yes, I tried with different browser also but I am getting same error “There was a problem updating some of your profile information. Please try again.”

    Thread Starter Advgyan

    (@advgyan)

    How to resolve this error because I am facing this issue on wordpress .org ?

    Moderator Yui

    (@fierevere)

    永子

    You can try joining Slack, channel #meta and ask there.

    Slack

    Or maybe you’ll get a reply later, if the issue persists, however, if its cache issue, it shall resolve by itself, just try again later.

    Moderator Samuel Wood (Otto)

    (@otto42)

    www.ads-software.com Admin

    Akismet was blocking your profile update, probably because of your email address.

    I’ve marked it as okay and you should be able to update it now, however, it may revert to seeing it as spam after a while. I would suggest using a different email address.

    Thread Starter Advgyan

    (@advgyan)

    Hello All,

    Thanks for support!!

    I am able to update my profile page now. I will try to change my email id .

    Thank You!!

    Thread Starter Advgyan

    (@advgyan)

    Hi All,

    Again after updating the email id, I am getting the same error message and unable to update my profile.

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Unable to update WordPress Profile’ is closed to new replies.