Unable to Upload File when creating New Download

  • Resolved rtbower

    (@rtbower)


    5 years, 1 month ago

    Unable to Upload files from the New Downloads page. I can upload from the Asset Manager, but all the files end up with [wpdm_asset id=’0′] and I see no way to link these to a download item. Just today I updated several plugins, including this one…unsure if this is what caused the issue. Is anyone else having compatibility issues with latest WordPress? I’m also using WordFence Security plugin, but this has not presented a problem before. Please advise…thanks!!

    The page I need help with: [log in to see the link]

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  • Plugin Contributor Shafaet Alam

    (@shafayat-alam)

    Hi,
    Please try deactivating and then reactivating the plugin.

    Plugin Contributor Shafaet Alam

    (@shafayat-alam)

    However, if you want to track downloads history, you need to create it from Admin Menu >> Downloads >> Add New instead of Asset Manager, serving file download from Asset Manager using [wpdm_asset id='FIEL_ID'] is just for quick use, when you don’t need to keep download history.

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