Unable to Upload Plugin

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Getty Images

    (@getty-images)

    Hi… can you let us know what the error says?

    Thread Starter giovanniazael

    (@giovanniazael)

    My developer told me that there seems to be some broken files in the folder.

    Plugin Author Getty Images

    (@getty-images)

    Thanks for reporting this issue. We released a new build (2.3.0) last week, so we’ll investigate further and post back here as soon as possible.

    Thread Starter giovanniazael

    (@giovanniazael)

    Thank you so much! I look forward to your update.

    Plugin Author Getty Images

    (@getty-images)

    Hi giovanniazael,

    We haven’t been able to reproduce the problem so far. Can you take a screenshot and submit it to us at [email protected]? Then we can continue our investigation and provide some further input.

    Thanks.

    Plugin Author Getty Images

    (@getty-images)

    Thanks for the screenshot. Sorry I didn’t ask this originally, but can you provide more information about your setup?

    • WP version
    • Plugin version
    • Theme name
    • Browser name and version
    • OS name and version

    Thanks

    Plugin Author Getty Images

    (@getty-images)

    Hi giovanniazael,

    We suspect this is a compatibility issue but would like to confirm. Can you provide more information about your environment?

    • WP version
    • Plugin version
    • Theme name
    • Browser name and version
    • OS name and version

    Thanks for your help.

Viewing 7 replies - 1 through 7 (of 7 total)
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