Unable to upload images at all

  • Paul Kennedy

    (@paul-kennedy)


    9 years ago

    Hi all
    I cannot upload images to my website https://www.persuasivecvs.ie. I am using WordPress 4.3.1 and the 2015 theme.

    When I try to upload an AI or EPS file I get a message “Sorry, this file type is not permitted for security reasons”

    But when I try to upload JPG, PDF or PSD I get a message “Unable to create directory wp-content/uploads/2015/11. Is its parent directory writable by the server?”

    Thus I cannot upload any images to my WP site. What is the solution please anyone?

    By the way, as per a previous solution posted on the forum, I went to the hidden folder wp-admin/options.php and found the “upload_path” setting. The field is blank. The field for the “upload_url_path” setting is also blank. What should I put in these fields (if anything)?

    I hope the solution is easy as I know little or nothing about coding. Thanks for any help I get as I’m dead in the water with this one.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Mark Ratledge

    (@songdogtech)

    When I try to upload an AI or EPS file I get a message “Sorry, this file type is not permitted for security reasons”

    Ask your webhost about this; they may need to add a mime-type. Or check any security plugins you are using.

    “Unable to create directory wp-content/uploads/2015/11. Is its parent directory writable by the server?”

    See Changing File Permissions ? WordPress Codex

    Thread Starter Paul Kennedy

    (@paul-kennedy)

    Thank you very much for your reply.
    Re “Sorry, this file type is not permitted for security reasons” I have put in a request for support from my hosting service provider and am awaiting a response.
    Re “Unable to create directory wp-content/uploads/2015/11. Is its parent directory writable by the server?” I followed the link you gave me. As I had uploaded WP using FileZilla as my FTP client I followed the instructions under that heading and changed permissions on the index.php file to 666 and clicked OK. I tried to upload the images again but got the same message. When I checked back to the index.php file I discovered that the 666 had reverted back to xxx, the numeric value when I first opened it. I tried changing to 666 and clicking OK several times but each time I reopened the file the permissions had reverted to xxx. Any idea as to what is going wrong?
    Much obliged for your help

    Mark Ratledge

    (@songdogtech)

    I tried changing to 666 and clicking OK several times but each time I reopened the file the permissions had reverted to xxx

    Ask your host; the overall server permissions are overwriting your account permissions.

    Thread Starter Paul Kennedy

    (@paul-kennedy)

    I have been in touch with my host and their engineers will look into the matter on Monday(it’s the weekend here in Ireland already).
    Thanks for all your help and advice.

Viewing 4 replies - 1 through 4 (of 4 total)
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