Unable to upload new files to media library

  • Resolved Miina

    (@miina)


    11 years, 11 months ago

    Hello! I’ve been using WordPress for about a month now, and I ran into some problems. My website is hosted on Sigmatic server and I’m using a theme called Dano. Everything’s been working fine but today, all of a sudden, I was unable to upload new files to media library. Apparently it’s unable to create a directory called ‘wp-content/uploads/2013/04’, and it asks me if a higher directory is being protected somehow?

    Also when I’m trying to update a plug in called Contact Form 7 version 3.4 (which should be compatible with my wordpress 3.5.1), it asks me to give the rights to my server (server id, username, password) to make changes.. and when I put in this information, it’s unable to create directory /public_html/wp-content/upgrade/contact-form-7.tmp.

    There was also another strange thing, earlier when I was trying to find a reason for this problem within my wordpress, all of my menu links stopped working and I got this “The requested URL /works/ was not found on this server.” error message on each link. I managed to fix it by making changes in the Permalinks settings (changed it back to Default, I had it in Article name setting). It had worked fine until today.

    I don’t know why this is happening now, I didn’t change anything, just tried to create a new post to my blog, and that’s when I noticed I can’t add new files to media library. I would be grateful for any help! Thanks in advance.

Viewing 7 replies - 1 through 7 (of 7 total)

  • Try changing the permissions on the wp-content directory to 766. If you still have problems, try 767, 775 or 777. Once your uploads are working, change the permissions on wp-content back to 755 again and check that everything still works OK.
    https://codex.www.ads-software.com/Changing_File_Permissions

    Thread Starter Miina

    (@miina)

    Most of this sounds like hebrew to me.. for example, I don’t know where I can find those files that I have to change. I can find the wp-content directory on Filezilla, and within it there are: languages, plugins, themes, upgrade, uploads and index.php. I don’t see Permissions anywhere. I’m sorry for not explaining this well.. I’m very new to all of this!

    Thread Starter Miina

    (@miina)

    Okay, I must be blind. Now I see Permissions on the Filezilla window. For Uploads under wp-content, it says ‘drwxr-xr-x’ under Permissions tab. I can’t click on it or edit it. I don’t see those numbers that you suggested (766, 767, 775, 777) anywhere.

    Did you review Changing_File_Permissions? In Filezilla, try right-clicking on the wp-content folder and selecting “Properties”.

    Thread Starter Miina

    (@miina)

    Yes, I reviewed that information, but it’s difficult for me to understand. Now I found the location where I can change File attributes! I’ve changed the numeric value from 755 to 766, but it also asks if I wan to ‘Recurse into subdirectories’ and under it I have to select from these: ‘Apply to all files and directories’, ‘Apply to files only’, and ‘Apply to directories only’. Should I select any of these?

    Thread Starter Miina

    (@miina)

    I just figured things out.. and it wasn’t at all what I thought! I had ran out of space on my server, which is why I couldn’t add any new files. Amateur much? ?? Thanks for your help in any case, Esmi!

    Glad to hear that you managed to get to the root of the problem. ??

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Unable to upload new files to media library’ is closed to new replies.