Unable to use Chinese characters in membership level

  • Resolved francoc30

    (@francoc30)


    4 years, 11 months ago

    Hi, I just tried to set up PMPro for the first time. The first step is to set up membership level. I entered Chinese characters in the level name field. But PMP did not recognize it and display ????. Same went with the Description and Message fields. Is there a way to use Chinese characters in PMP? I am testing the free version.

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  • Plugin Support Theunis Coetzee

    (@ipokkel)

    If characters are returned as question marks ? it’s because the database table character set is not configured to support UTF8 characters and may be resolved by changing the character set for each table in your database to UTF-8.

    You may reach out to your hosting provider to assist with this server-side task. It’s also good practice to create a full backup of your database before making any changes.

    I hope this helps ??

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