Unable to use image

Hi @muneebkiani,

• Could you post a link to the image you’re importing?
• Are you also importing the image when it’s located on your server or from a remote location?
• What import process are you using is it the default WooCommerce Product import functionality?

As a test have you found that you can upload the same image directly from a product edit page rather than importing?

for now i managed to upload some product images through a third party plugin and i had to add full path of the image. (i couldn’t do so through default import because somehow default template also take into account cases of the image names and apachi somehow change case for several of our image names. )

Can you tell me if it is possible to upload images from a directory like product_images inside uploads folder, instead of giving entire image path in csv.

secondly, is it possible to change default upload directory for woo commerce since we have several hundred products and it will be a mess if we mix them with normal page images

Hey @muneebkiani,

Can you tell me if it is possible to upload images from a directory like product_images inside uploads folder, instead of giving entire image path in csv.

With images, they would need to be pre-uploaded to the uploads directory before importing or alternatively be liked from to from an external source. This portion of the default product import documentation details how images can be imported into WooCommerce.

https://docs.woocommerce.com/document/product-csv-importer-exporter/#images

secondly, is it possible to change default upload directory for woo commerce since we have several hundred products and it will be a mess if we mix them with normal page images

As a Product is a custom post type in WordPress WooCommerce uses the WordPress Image Library to store and organise its images.

It’s possible to change the upload folder for WordPress but I couldn’t find any resources detailing how to only change where WooCommerce would store images or other files.

https://www.google.com/search?q=WooCommerce+change+upload+folder

I hope this helps.

We haven’t heard back from you in a while, so I’m going to go ahead and mark this thread as resolved. If you have any other questions please feel free to start a new thread.