Unable to use Jetpack – outbound http and Wpcom connection test

  • Resolved wabetainfo

    (@wabetainfo)


    1 year ago

    Hi,
    I am unable to use Jetpack as the Site Health page reports a few issues:

    1. Outbound Http: Your server did not successfully connect to the Jetpack server using HTTP Please ask your hosting provider to confirm your server can make outbound requests to jetpack.com.
    2. Wpcom Connection Test: A healthy connection ensures Jetpack essential services are provided to your WordPress site, such as Stats and Site Security. Error?WABetaInfo is not connected.: 200
    3. The REST API encountered an unexpected result: The REST API is one way that WordPress and other applications communicate with the server. For example, the block editor screen relies on the REST API to display and save your posts and pages. When testing the REST API, an unexpected result was returned: REST API Endpoint: https://wabetainfo.com/wp-json/wp/v2/types/post?context=edit REST API Response: (403) Forbidden

    Requests to the xmlrpc.php file works (https://wabetainfo.com/xmlrpc.php): XML-RPC server accepts POST requests only.
    I tried to disconnect and reinstall Jetpack, but it didn’t work. I contacted my hosting provider and they are not blocking outbound requests to jetpack.com. However, I’m able to see statistics from the Jetpack app from my mobile device. It would be worth noting that I am using CloudFlare. Any suggestion to fix this issue, please?

    The page I need help with: [log in to see the link]

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