Unable to view single product page

  • Resolved kruddock

    (@kruddock)


    2 years, 8 months ago

    I migrated our site over to a new domain, but I have been unable to view a single product page on any product from either the admin->products->all products->(choose any product and view), or traversing through the website’s shop product categories and selecting a single product. Each time I try it takes me back to the shop page.

    I have tried running permalinks several times, clearing cache, looking at error logs.

    I have no problem viewing from our old domain with the same plugins installed.

    When I inspect the web page’s product url it looks fine.
    I would appreciate ideas on what to examine next to continue this troubleshoot.

    Is there a central php file repsonsible for bulding the single product page that I should be looking? I’ve been using https://www.businessbloomer.com/woocommerce-visual-hook-guide-single-product-page/ to help search, but I’m not sure where to look for these hooks.

    • This topic was modified 2 years, 8 months ago by kruddock.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 16 through 17 (of 17 total)

  • Hi @kruddock

    I called my hosting support people, and hopefully they can shed some light on this mystery.

    Keep us informed on the progress. If the problem remains unresolved even after their intervention then let us know so we can investigate further for the following:

    I tried switching themes to storefront and experienced the same issue with calling the single product page

    Thanks

    Hi there,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

    Cheers!

Viewing 2 replies - 16 through 17 (of 17 total)
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