Unanswered question

  • Florent

    (@inoxys)


    1 month ago

    Hi,

    I posted this message 4 weeks ago and my question is still open.

    After the first answer I received I think I provided the proof that Wordfence is blocking another plugin feature. I even provided the analyse from the blocked plugin team. But I have no answer.

    Do you I have to buy the Wordfence premium version to get help to fix a potential Wordfence defect?

    Regards,
    Florent

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support wfpeter

    (@wfpeter)

    Thanks @inoxys,

    I was sure the tests I’d run confirmed that the plugin was working as expected with Wordfence running, my apologies for missing your response from the Thrive Theme support and video. I will look through that now in detail to see if I can replicate it or find a solution and respond in the thread linked above. I won’t close this topic until I’ve replied in the other one.

    Many thanks,
    Peter.

    Thread Starter Florent

    (@inoxys)

    Ok thank you Peter.

    Regards,
    Florent

    Plugin Support wfpeter

    (@wfpeter)

    Hi @inoxys, I have just responded and I believe the source of the issue may be a setting. We can resume any further troubleshooting there if my suggestion hasn’t worked or needs to be discussed further.

    Thanks again,
    Peter.

    Thread Starter Florent

    (@inoxys)

    Hi Peter ! Any news for me?
    Regards,
    Florent

Viewing 4 replies - 1 through 4 (of 4 total)
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