Unauthorized regitration requests

  • Resolved svgrainne

    (@svgrainne)


    2 years, 9 months ago

    I have Ultimate member installed and am having trouble with what appears to be spam registration requests. I do not allow registration requests, rather I manually enter user data after authorization from another individual. I had more than 400 registration requests but I do not have a registration request on my website.

    Bobby Ward

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Champ Camba

    (@champsupertramp)

    Hi @svgrainne

    Do you have another membership plugin installed on your site? Also, do you have a malware scanner plugin? I suggest that you scan your site for potential malware. You can try the WordFence plugin.

    Regards,

    Thread Starter svgrainne

    (@svgrainne)

    Only one membership plugin installed. Also have Akismet anti spam installed.

    Bobby

    Plugin Contributor Champ Camba

    (@champsupertramp)

    Hi @svgrainne

    Please try using the WordFence plugin and then scan your website. Let’s see if there’s a security issue or malware that will be found.

    Regards,

    Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    Hi @svgrainne
    Please feel free to re-open this thread by changing the Topic Status to ‘Not Resolved’ if any other questions come up and we’d be happy to help. ??

Viewing 4 replies - 1 through 4 (of 4 total)
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