uncategorized product category appears in frontend despite no products assigned

Hi @nouarah

Thanks for reaching out!

Can you please share with us a clear screenshot of what you see on your end so that we could address you more effectively?

If you don’t already have a screenshot service installed, you can try https://snipboard.io or https://skitch.com/. You can share the direct link to the image as a response to this topic.

also in my WordPress dashboard the uncategorized it gives (1) although there are no products in there!

Can you please check this further by going to Products > Categories > Uncategorized and check that the Count is 0?

Image Link: https://snipboard.io/oPilpw.jpg

Otherwise, you can click the quantity to see which product belongs to this category.

Image Link: https://snipboard.io/8EloYQ.jpg

• This reply was modified 2 years, 5 months ago by xue28 (woo-hc).

https://prnt.sc/9zQMSxNQ_dOI contain 1
when looking for that one it shows no products
https://prnt.sc/aJgFBWUZmd8T

Hi @nouarah

Thank you for providing the screenshots, these are really helpful! ??

This kind of problem is usually caused by a conflict with your theme or with another plugin present on your site. Can you please try to perform a full conflict test and see if that works?

https://woocommerce.com/document/how-to-test-for-conflicts/