Uncaught Error

  • Resolved newhere10

    (@newhere10)


    4 years ago

    Hi,

    I just updated JetPack and now I receive ‘Preview Could Not Be Loaded’ Error when I try to edit the home page using Elementor. When I look at the details I receive the error below. I assume it is related to the JetPack update I just did. How can I fix it? Thank you!

    Uncaught Error: Class 'Jetpack_Search_Template_Tags' not found in /home4/eveanrri/public_html/wp-content/plugins/jetpack/modules/widgets/search.php:383
Stack trace:
#0 /home4/eveanrri/public_html/wp-content/plugins/jetpack/modules/widgets/search.php(316): Jetpack_Search_Widget->widget_non_instant(Array, Array)
#1 /home4/eveanrri/public_html/wp-content/plugins/elementor/includes/widgets/wordpress.php(271): Jetpack_Search_Widget->widget(Array, Array)
#2 /home4/eveanrri/public_html/wp-content/plugins/elementor/includes/base/controls-stack.php(1892): Elementor\Widget_WordPress->render()
#3 /home4/eveanrri/public_html/wp-content/plugins/elementor/includes/base/widget-base.php(549): Elementor\Controls_Stack->render_by_mode()
#4 /home4/eveanrri/public_html/wp-content/plugins/elementor/includes/base/widget-base.php(679): Elementor\Widget_Base->render_content()
#5 /home4/eveanrri/public_html/wp-content/plugins/elementor/includes/base/element-base.php(650): Elementor\Widget_Base->print_content()
#6 /home4/eveanrri/publ
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    Hi there, @newhere10,

    Can you please try deactivating and deleting Jetpack entirely, and then trying to reinstall it?

    To remove Jetpack, you can FTP into your site and delete the folder wp-content/plugins/jetpack. (If you’re not sure how to do this, ask your hosting company for help.)

    After that’s done, you can reinstall Jetpack by following these instructions:

    https://jetpack.me/support/installing-jetpack/

    If you still have troubles after trying that, could you post your site URL here, so I can have a look?
    ?
    If you want it to remain private, you can also contact us via this contact form:
    Contact Support.

    Thanks!

    Thread Starter newhere10

    (@newhere10)

    Thank you! I was able to solve it.

    Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    That’s brilliant, @newhere10!

    I’m going to mark this thread as solved. If you have any further questions or need some more help, you’re welcome to open another thread here. Cheers!

Viewing 3 replies - 1 through 3 (of 3 total)
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