Uncaught (in promise) null. Is this plugin?

  • Resolved abkrim

    (@abkrim)


    5 years, 7 months ago

    I’m trying correct a problems with X thme, and on process I see a error on console.

    
(index):1 Uncaught (in promise) null
Promise.then (async) 
then @ recaptcha__es.js:527
execute @ (index):608
se @ VM2099 recaptcha__es.js:513
V @ VM2099 recaptcha__es.js:519

    Not plugin about captcha in site (not mine I only working on a work for customer)

    Try to install and configure plugin Google Captcha (reCAPTCHA) by BestWebSoft but the error continues to show.

    I’m lost. I know what is plugin installed and bad deleted, and I don’t know how to full delete rest of this plugin.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author bestwebsoft

    (@bestwebsoft)

    Hi,

    Thank you for contacting us!

    Please complete the following steps in order to detect the problem and find its solution:

    1) Try to activate a standard WordPress theme for a while (Twenty Fourteen, Twenty Fifteen or Twenty Sixteen) and check if the problem remains.
    2) Try to deactivate all of your plugins except Google Captcha and also check if the problem is still present. If it is not, activate the plugins one-by-one, meanwhile checking, after which plugin activation the problem appears again.
    3) Let us know about the results.

Viewing 1 replies (of 1 total)
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