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Resolved danielcti
(@danielcti)

2 years, 9 months ago

In Chrome Devtools I get this error when the page loads

Uncaught (in promise) ReferenceError: ur_google_recaptcha_code is not defined
at user-registration-recaptcha.min.js:1:204
(anonymous) @ user-registration-recaptcha.min.js:1
Promise.then (async)
(anonymous) @ recaptcha__es_419.js:197
(anonymous) @ recaptcha__es_419.js:51
(anonymous) @ recaptcha__es_419.js:365
(anonymous) @ recaptcha__es_419.js:51
(anonymous) @ recaptcha__es_419.js:721
(anonymous) @ recaptcha__es_419.js:743

If I fill the form get a captcha error.

The error only occurs with the theme twenty twenty two, when switch to other theme the error disappears.

There are no other plugins but UR activated in the test site.

Wordpress and the UR plugin is totally updated.

I’ve tried with a fresh installation of wordpress with the same results.

Hope someone has a tip about this.

The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

Plugin Support Amrit Kumar Shrestha
(@shresthauzwal)

2 years, 9 months ago

Hi @danielcti,

Thank you for writing in,

It seems you have enabled the Google recaptcha from your individual form settings but have not configured the Recaptcha API so that such error showing on your site. Please check this documentation https://docs.wpeverest.com/user-registration/docs/how-to-integrate-google-recaptcha/ and follow the information kindly.

Regards!

Thread Starter danielcti
(@danielcti)

2 years, 9 months ago

Hi Amrit,

Thanks for the answer,

Recaptcha is totally configured and functional, as I said, if I switch the theme the error is gone and recaptcha function as expected.

I’ve tried with V2 and V3 versions of recaptcha with the same results.

Regards.

Plugin Support Amrit Kumar Shrestha
(@shresthauzwal)

2 years, 9 months ago

Hi @danielcti,

Thank you for writing back,

We have managed to replicate the issue on one of the testing site. Please check this link download the User Registration plugin file and install it on your site to fix the recaptcha issue.

Regards!

Thread Starter danielcti
(@danielcti)

2 years, 9 months ago

Hi again Amrit,

I confirm, with this update, there are no errors and Recaptcha is working again.

Thank you so much.

Regards!

Plugin Support Amrit Kumar Shrestha
(@shresthauzwal)

2 years, 9 months ago

Hi @danielcti,

Glad to know that the issue is resolved. ?If you have a moment to spare, we would appreciate your review of our plugin. Please click on this link https://www.ads-software.com/support/plugin/user-registration/reviews and share your thoughts about our team and our plugin. We would love to hear from you.
?
Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)

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