Uncaught TypeError: a.substr is not a function

  • Resolved ChrisL

    (@chrslcy)


    5 years, 2 months ago

    Hi,

    I’m getting an error when clicking an event on a booking form. This is the error: 

    Uncaught TypeError: a.substr is not a function          booking-system-functions.min.js:1 
    at bookacti_format_event_duration (booking-system-functions.min.js:1)
    at Object.<anonymous> (booking-system-functions.min.js:1)
    at Function.each (f98lg.js:3)
    at bookacti_fill_picked_events_list (booking-system-functions.min.js:1)
    at HTMLDivElement.<anonymous> (booking-system.min.js:1)
    at HTMLBodyElement.dispatch (f98lg.js:4)
    at HTMLBodyElement.r.handle (f98lg.js:4)
    at Object.trigger (f98lg.js:4)
    at Object.a.event.trigger (f98lg.js:10)
    at HTMLDivElement.<anonymous> (f98lg.js:4)

    Any idea what the problem might be?

    Thanks,

    Chris

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author yoancutillas

    (@yoancutillas)

    Hello chris,

    JS errors are often due to plugin conflicts,
    Can you follow the steps below “Booking Activities doesn’t work as it should” here:
    https://booking-activities.fr/en/documentation/faq/
    and let me know the results?

    Regards,
    Yoan Cutillas

    Thread Starter ChrisL

    (@chrslcy)

    Hi,

    Did what was recommended and found the conflict to be with this plugin:
    Simple Calendar.

    As the calendar plugin provides core functionality to the website and I have a tight deadline, I decided to use a different booking plugin. Which is a shame, because I suspect the bad code is in the Simple Calendar plugin, judging by the recent negative feedback they’ve received.

    Thanks for the support.

    Chris

    Plugin Author yoancutillas

    (@yoancutillas)

    Yes this was a known conflict, sorry (there is a list of known conflicts on the same FAQ page), I have tried to look for the origin of the conflict few months ago, but it was harder than expected, it would take a lot of time to debug.

    Really sorry you had to choose between those two plugins too.

    Regards,
    Yoan Cutillas

Viewing 3 replies - 1 through 3 (of 3 total)
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