• Resolved markomiljanovic

    (@markomiljanovic)


    Site Kit dashboard is blank. I checked all the related topics, and I am still looking for something to work on. Note that the settings page is also blank. I did a conflict test and activated the default theme. In both cases, the issue is the same.
    Also, I downgraded the plugin, but that hasn’t worked either.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Adam Dunnage

    (@adamdunnage)

    Hi?@markomiljanovic?thanks for getting in touch and sharing the information that you have thus far. Please could you share the following:

    1. Your Site Health information. You can use this form to share privately if preferred.  
    2. Do you see any warnings or errors when checking your Site Health status  (Tools > Site Health > Status), which differs from your Site Health information requested above? Such errors may include REST endpoint references.
    3. Have you tried a Site Kit reset and does this help to fix the blank screen or clear any console errors?

    Let me know if you have any questions with the above.

    Thread Starter markomiljanovic

    (@markomiljanovic)

    Thanks for the answer!

    1. I submited the form.

    2. I don’t see any, only one caching suggestion. https://gfx.cx/images/2024/02/19/KUst9.png

    3. I can’t do this because sitekit settings page is also blank.

    Plugin Support Adam Dunnage

    (@adamdunnage)

    @markomiljanovic Thank you for sharing the information. While I check your Site Health Information, you should still be able to perform a Site Kit reset by going to?Tools > Available Tools > Reset Site Kit. Could you please try the reset from here and let me know if this helps in any way?

    Thread Starter markomiljanovic

    (@markomiljanovic)

    Hello Adam. Thanks for your assistance. This helped me reset the Site Kit, and I was able to reconnect it again.

    Plugin Support Adam Dunnage

    (@adamdunnage)

    @markomiljanovic Glad to hear this helped! If you encounter any further issues then please do let us know. We are also looking to address this issue in our next release. Information on this can be found here.

Viewing 5 replies - 1 through 5 (of 5 total)
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