Uncaught TypeError: t.inputmask is not a function

  • Resolved andxres

    (@andxres)


    1 year, 4 months ago

    Hi,

    I have a form that uses some calculation fields that is not working anymore. When I preview the form the fields are working as expected, but on the live page these are not working.

    In the Inspector console I’m seeing this error:

    Uncaught TypeError: t.inputmask is not a function
    at e.get_field_value (front.multi.min.js?ver=1.24.6:1:111398)
    at e.maybeReplaceFieldOnFormula (front.multi.min.js?ver=1.24.6:1:110446)
    at e.recalculate (front.multi.min.js?ver=1.24.6:1:108921)
    at e.recalculateAll (front.multi.min.js?ver=1.24.6:1:108809)
    at front.multi.min.js?ver=1.24.6:1:106981
    at w (3362083.js:3:360024)

    Could you please help me solve this issue?

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Nebu John – WPMU DEV Support

    (@wpmudevsupport14)

    Hi @andxres,

    Trust you are doing good and thank you for reaching out to us.

    Just to ensure no other plugin or theme is causing a conflict, can you please try a complete conflict test? I hope the following flowchart comes in handy: https://wpmudev.com/docs/getting-started/getting-support/#conflict-test

    Since this is a live website with traffic, please create a staging website and perform the test without disturbing the live traffic. A staging website is a copy of your live website in a new directory on the same server using a separate database.

    Please let us know the results so that we could help you further.

    Kind Regards,
    Nebu John

    Thread Starter andxres

    (@andxres)

    Hi Nebu John,

    Thanks for your reply! I followed the instructions and it appeasers the issue is gone when I’m changing the (Divi) theme.

    Do you have any advice on how do solve this conflict?

    Thanks!

    Thread Starter andxres

    (@andxres)

    Nevermind, I figured it out – in fact it was a script from Freshdesk. Thanks for your help!

Viewing 3 replies - 1 through 3 (of 3 total)
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