• Resolved Germán Maretto

    (@german71)


    Hi, your plugin is awesome. I’d been using it since 2019 but, since your last update, 2.01, the plugin is causing issues to Gravity Forms, leading to 500 errors after form completion.
    I have to deactivate it, sadly.
    Hope you can check it.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author JWardee

    (@wardee)

    Hi @german71, thanks for the report. Can you paste the errors you were getting please and I’ll try and reproduce them my end.

    Feel free to use an older version of the plugin until this is resolved they’re backwards compatible.

    Thread Starter Germán Maretto

    (@german71)

    Hi, @wardee

    I deactivated Gravity Forms logging and now I’m not able to get the past errors.
    Just can tell that my forms, after completion, got the data, stored in the database, but instead showing the greating error, although got back to the correct url, leaded to a 500 error. Deactivating your plugin, they worked as usual.
    Hope this is useful,

    Germán

    Plugin Author JWardee

    (@wardee)

    I don’t have a copy of Gravity Forms (looks like it’s a paid plugin?) so I need the error your getting. Error 500 is just a generic “something went wrong” message, so I need the specific error your getting.

    In case your not sure here’s a guide on how to get your error logs: https://www.wpbeginner.com/wp-tutorials/how-to-set-up-wordpress-error-logs-in-wp-config/

    Plugin Author JWardee

    (@wardee)

    I’ve just released v2.0.2 which might fix this. I’m going to mark this as resolved so I can keep things organised. If this is still an issue please open an issue on the GitHub tracker and make sure you paste the error you’re getting ??

    Thread Starter Germán Maretto

    (@german71)

    Hi! I’ll reactivate it and, eventually, let you know if some issue is present over there.
    Cheers and awesome support, JWardee!

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Uncompatibility with Gravity Forms’ is closed to new replies.