• Resolved atlantis1525

    (@atlantis1525)


    When I press the image option in the wp-optimize menu, uncompressed images are not loaded. The loading icon keeps spinning.

    The page I need help with: [log in to see the link]

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  • Plugin Support wpmansour

    (@wpmansour)

    Thanks for reaching out! It sounds frustrating that the uncompressed images aren’t loading. A good place to start is by checking for any plugin conflicts. Try deactivating other plugins temporarily, especially those related to image optimization, and see if the uncompressed images load afterward.

    If that doesn’t work, could you let me know if there are any error messages in the browser console when you try to load the images? That might give us more clues to troubleshoot further.

    Looking forward to hearing from you!

    Thread Starter atlantis1525

    (@atlantis1525)

    I checked for plugin conflict. There are no problems with plugins. I also don’t get an error message.

    Thread Starter atlantis1525

    (@atlantis1525)

    I deleted the scheduled actions and cleared the cache and recreated it. problem solved. The source of the problem is either cache memory or scheduled actions. I deleted and recreated the cache memory in WP Optimize. I also deleted scheduled actions from woocommerce settings. Which could be causing the problem?

    Plugin Support wpmansour

    (@wpmansour)

    Thanks for keeping us updated and glad to hear the issue has been resolved! It sounds like clearing the scheduled actions and cache did the trick, which is great to know.

    For future reference, issues like this can often be linked to caching or a build-up of scheduled actions. As you’ve already done, clearing these out and refreshing the cache in WP-Optimize can help reset things when they get stuck.

Viewing 4 replies - 1 through 4 (of 4 total)
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