Undecided

It will probably help to view the error logs, to see exactly what the problem is. To view the logs, add this line to a functionality plugin, and then visit the SupportFlow > Log page.

add_filter( 'supportflow_show_log', '__return_true' );

The logs will contain private data, so be very careful to not share them publicly. If you can’t figure out the problem from viewing the logs, you can use https://iandunn.name/contact/ to send them to me privately and I’ll take a look.

It wont produce a log even with that line in the plugin… I’m going to keep playing with it and see what happens..

Ah, my bad, that logging code is in the latest development version, but not in the latest stable (0.3). I’ll release 0.4 this week so that it will be there after you upgrade.

Ok , awesome i’ll update when it’s ready. I’ll get it to work I’m pretty handy when it comes to things like that ?? Thanks for the fast response.. Looking forward to using this..

0.4 is available now.

I never did have any luck with it, even version 0.4 – I’m going to check some of my site settings and see if I can track down the issue. I’m really wanting to play around with this plugin ??

It’s really important to see the error log to know what the specific problem is, otherwise we’re just fumbling around in the dark.

The logs will contain private data, so be very careful to not share them publicly. If you can’t figure out the problem from viewing the logs, you can use https://iandunn.name/contact/ to send them to me privately and I’ll take a look.