Undeliverable Spam Email

  • Resolved 19braunm

    (@19braunm)


    1 year, 2 months ago

    Hello,

    Its been five days now of our admin email for our site receiving the following email many times a day.

    Delivery has failed to these recipients or groups:

    [email protected](changed the email for privacy)
    The recipient’s mailbox is full and can’t accept messages now. Please try resending your message later, or contact the recipient directly.

    I think that it is coming from Subscribe2 plugin. The email is red showing it is inactive. I tried deleting the email from the subscribers, but the email still comes. Any recommendations next steps?

    Thank you

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Al Rubyat

    (@rubyat13)

    Hi @19braunm ,

    It appears that the message, “The recipient’s mailbox is full and can’t accept messages now. Please try resending your message later, or contact the recipient directly,” is not originating from the Subscribe2 plugin.

    Based on the information provided, it seems that this message is generated by the recipient’s email address provider. It typically indicates that the recipient’s mailbox is indeed full and cannot accept any more messages at this time.

    To resolve this issue, I recommend to clear some space in your mailbox or reach out to their email provider for assistance with managing their email storage. Once You’ve done this, you should no longer encounter this error message.

    If you have any further questions or need additional assistance, please don’t hesitate to reach out.

    Plugin Support Al Rubyat

    (@rubyat13)

    Hi @19braunm ,

    Due to inactivity, we are marking this topic as resolved. Feel free to open a new one if you face any further issues.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Undeliverable Spam Email’ is closed to new replies.