unexpected behavior

  • Resolved RL

    (@lutzryan)


    2 years, 12 months ago

    Hello
    I dont host images in upload, I host in another folder.

    When I make changes, and drag and drop images, it copies the images. This copy is not reflected on the UI. I found this problem in file manager.

    Please advise how to resolve? I cant identify the proper steps, and it requires me to hit this button to delete the dupliates,

    “You can automatically sort all files you have already sorted with Real Media Library in a physical way.”

    Thank you

Viewing 1 replies (of 1 total)
  • Plugin Author devowl.io GmbH

    (@devowl)

    Hi @lutzryan,

    Your quote is not from Real Media Library, but from the Real Physical Media add-on, and the problem you describe indicates a problem with Real Physical Media.

    Since www.ads-software.com unfortunately does not allow us to provide support for PRO versions or paid add-ons of our products, I need to ask you to open a support ticket at devowl.io/support, so we can help you.

    Best regards,

    Jan

Viewing 1 replies (of 1 total)
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