Unexpected crashing of cart and checkout pages

I see its slow, but I am not seeing errors. Have you done any research into how your installed plugins are affecting things? It could be good to remove some and see if it affects loading times at all. In particular look at shipping extensions or anything else which makes external API calls.

I tried everything, i was disabling 1-2 plugins and cleans with CCleaner another browser and looking for some changes, but even with only Woocommerce plugin activated nothing changed. I tried by Updraft backup to old working site, with proper WordPress and Woocommerce version, but nothing changed too.

Site works fine, fast but Cart and Checkout crashes or not working at all, moreover when i after slow loading get to cart and try to delete some product or add it not working as well.

I don’t know what to do, weeks of creating site – and all crashed at once.. i could even Pay for helping me.

Regards

Disable all except WC core, and change to the default WP theme and compare loading times.

Also post your report from WC > System status.

Hi, i activated only WC plugin, changed theme and still the same situation everything instead Woocommerce cart and checkout working well.. ;/

here is my system status (i know there is now 40MB memory limit, but i changed it one time to even 256MB and it did’nt work either):
### WordPress Environment ###

Home URL: https://techia.pl
Site URL: https://techia.pl
WC Version: 2.4.6
Log Directory Writable: ? /var/www/vhosts/37/128826/webspace/siteapps/WordPress-32789/htdocs/wp-content/uploads/wc-logs/
WP Version: 4.3.1
WP Multisite: –
WP Memory Limit: 40 MB – We recommend setting memory to at least 64MB. See: Increasing memory allocated to PHP
WP Debug Mode: –
Language: pl_PL

### Server Environment ###

Server Info: Apache
PHP Version: 5.5.25
PHP Post Max Size: 2 048 TB
PHP Time Limit: 600
PHP Max Input Vars: 1000
SUHOSIN Installed: –
MySQL Version: 5.5.43
Max Upload Size: 64 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Zdalny wpis: ?
Remote Get: ?

### Database ###

WC Database Version: 2.4.6
:
woocommerce_api_keys: ?
woocommerce_attribute_taxonomies: ?
woocommerce_termmeta: ?
woocommerce_downloadable_product_permissions: ?
woocommerce_order_items: ?
woocommerce_order_itemmeta: ?
woocommerce_tax_rates: ?
woocommerce_tax_rate_locations: ?

### Active Plugins (1) ###

WooCommerce: przez WooThemes – 2.4.6

### Settings ###

Force SSL: –
Currency: PLN (z?)
Currency Position: right
Thousand Separator:
Decimal Separator: ,
Number of Decimals: 2

### API ###

API Enabled: ?
API Version: 3.0.0

### WC Pages ###

Strona sklepu: #503 – /sklep/
Koszyk: #504 – /koszyk/
Zamówienia: #505 – /realizacja-zamowienia/
Moje konto: #506 – /konto/

### Taxonomies ###

Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

### Theme ###

Name: Divi
Version: 2.4.6.1
Author URL: https://www.elegantthemes.com
Child Theme: ? – If you’re modifying WooCommerce or a parent theme you didn’t build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Overrides: Divi/woocommerce/emails/customer-completed-order.phpwersja 1.6.4 jest nieaktualna. Wersja systemu to 2.4.0
: Learn how to update outdated templates

Now i installed fresh WordPress, fresh Woocommerce and added Divi theme, all newtest versions and… now when i try get to cart i see this error:

Forbidden
You don’t have permission to access / on this server.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

Nothing goes right these days..

You must set this: https://docs.woothemes.com/document/increasing-the-wordpress-memory-limit/

In WooCommerce > Settings > Checkout, turn off SSL

Thanks, i increased memory limit to 96MB, SSL is turned off. Now i don’t see permission errors.

But still the same problem with Cart/Checkout freezing or crashing (when sometime adding to cart work well, i can’t add more to the cart or delete product etc.), i really don’t know what is wrong ;/

Ok, today I changed Web hosting service of my site, nothing changed, right now I installed Woocommerce on another site just to see whether it is working… and the same situation 404 errors, crashing at cart and checkout.

What a pity ;/ All my site was based on Woocommerce, now i need to find a solution or equivalent plugin but only Woocommerce is so powerful.

I could even pay for the solution of working Woocommerce like month ago…

Regards

Did you find a solution for this.

I am presently having the same issue. Site will working until I add an item to the checkout, then I get a “connection was reset” error (using Firefox). The only way to stop the error is to clear my cookies.

I get the same issue in Chrome, Safari and IE only when I add an item to the cart. And as soon as I clear cookies it works again, but nothing is in the cart.

Any suggestions?