• Resolved inforcomweb

    (@inforcomweb)


    Hello! good afternoon

    I have a problem with your plugin, I have been working with your plugin for more than 3 years, and I have had no problem, but now we are updating the website (starting from scratch) and at the time of purchase in the “checkout” when filling out the form and payment, I get an error “SyntaxError: Unexpected end of JSON input” but only when I buy a course, when I buy a product, the process is done normally, we have done the test, deactivating the additional plugins and the checkout works normally, I do not know what is the reason for that, could you help me please.

    In addition to that, I disable Guest Checkout in WooCommerce as in MS LMS, the error comes up, but when I disable Guest Checkout in WooCommerce as in MS LMS it works fine.

    I attach an image of the error I get ( https://imgfz.com/i/AQ3XfLS.png )

    • This topic was modified 1 year, 1 month ago by inforcomweb.
    • This topic was modified 1 year, 1 month ago by inforcomweb.
Viewing 5 replies - 1 through 5 (of 5 total)
  • davidstylemixthemes

    (@davidstylemixthemes)

    Hello @inforcomweb,

    Please, recheck your WooCommerce settings regarding guest checkout following this manual: WooCommerce Guest Checkout

    By the way, please keep in mind that this forum is only for questions regarding the?MasterStudy LMS free plugin. Unfortunately, we can’t discuss any inquiries related to pro features due to?WP policy.

    To contact us, simply submit a ticket on our support platform via this form.

    Thanks for your patience and understanding!

    Thread Starter inforcomweb

    (@inforcomweb)

    I understand!

    Tell me! We only sell the courses through the site (i.e. we sell it as a product). Since our students work their classes online on another platform, is there a way to link a course with a WooCommerce product? According to you, we must create a product and then a course and link them manually so that they can buy it without having to have a user on our site (that way it works).

    Joseph Stylemix

    (@josephstylemix)

    Hi @inforcomweb!

    You can use the “Affiliate this course” function in Course Builder. All you have to do is navigate to the pricing tab and simply put a link to your product.

    If you’re using WooCheckout, creating a course will automatically add it as an LMS product in WooCommerce. However, please note that it will require user registration on the website.

    Hope that clears things up!

    Thanks.

    Thread Starter inforcomweb

    (@inforcomweb)

    I understand!

    Thank you for your help

    jacobstylemixthemes

    (@jacobstylemixthemes)

    Hey, you are more than welcome ^_^. Now that your problem has been resolved, we would greatly appreciate it if you could spare a moment to give our WordPress plugin a 5-star rating. Your positive feedback as a valued customer will help us promote our product and provide great motivation for our team. You can leave your review at the following link:?https://www.ads-software.com/support/plugin/masterstudy-lms-learning-management-system/reviews/

    Thank you very much in advance,

    Regards,

Viewing 5 replies - 1 through 5 (of 5 total)
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