“Unexpected error in” message in cart and checkout

Having the same problem but with Kadence theme. Tho the error only pops when I’m logged as “admin”. Plugin version 4.24.7

• This reply was modified 1 year, 1 month ago by mas886.

Indeed, it seems that this problem only occurs in admin mode: by doing the same simulations online, these error blocks do not appear in my case too

Hi,

Have you checked if the problem occurs on another theme?

Do you have any plugins to optimize JavaScript scripts?

Best regards
Grzegorz

As we haven’t got any replies, I’m marking this topic as resolved for now.

If you have any additional questions, please let us know, we’ll be happy to help.?

?Best regards,
Tomek

It shouldn’t be marked as resolved if it’s not resolved, closed or discarded if you want. It was already stated that we were having this issue with 2 different themes OPs: woodmart theme, mine: Kadence; they are prettu unrelated as mine relies on Kadence blocks and Guttenberg. Since i’m using it in production I can’t test different themes as I don’t want to mess with my WP installation.

Hi,
I get the same error with the Storefront theme.

Hi @mas886, @mamekichi,

Thank you for your responses. We will take a closer look at this and let you know the details.

Best regards,
Tomek

@mas886, @mamekichi

Would you mind writing to us directly through the form: https://octolize.com/support/? You can choose Pre-sale question in the form.

This forum doesn’t allow us to get more details about the configuration of your stores, and we will need them to reproduce the reported error.

I will leave this thread open until the issue is resolved.

Best regards,
Tomek

Hi there, I wanted to remind the above request to contact us through the form at https://octolize.com/support/.

Can you confirm that this error still occurs for the latest 4.24.8 version of the plugin?

Best regards,
Tomek

Hi,

For 4.24.9, error still occurs……

Hi @koshizaki, would you mind writing to us directly through the form: https://octolize.com/support/?

As I mentioned before, this forum doesn’t allow us to get more details about the configuration of your stores, and we will need them to reproduce the reported error.

We suspect that the issue involves a 3rd party plugin that affects the operation of our solution. We want to determine the source of the issue and address it.

Best regards,
Tomek

Hello, I would like to reiterate the above request.

A similar issue is not repeated in the stores of other users that we analyzed and in our test environment. This makes it difficult for us to solve this with an appropriate fix.

Any details, such as a list of plugins in use, would be helpful.

Best regards,
Tomek

Hi,

only 2 plugins
woocommerce8.5.2
Flexible Shipping4.24.10
WordPress 6.4.3
PHP8.2.13

Classic environment(Short code) Cart & Checkout page –> OK

Cart Blocks & Checkout Blocks –>NG

Thanks for these parameters!

We managed to repeat this error. I forwarded the information to the developers to implement an appropriate fix.

Best regards,
Tomek

Just to keep you updated – we have prepared a fix and it is currently being tested. Once it passes the tests, the proper update will be released as soon as possible. Thank you for your patience.

Kind regards,
Luke