• Resolved dviolante

    (@dviolante)


    Hello, good day.

    Im having a big issue with your plugin Version 1.8.6, in all the websites i have it installed, when i try to upload a PDF file (any size), im getting the following error: Unexpected response from the server. The file may have been uploaded successfully. Check in the Media Library or reload the page.

    I have tested in about 5 sites that if i have your plugin installed im getting this error, if i disable your plugin, im able to upload PDF files and there is no error, when i enable it, and try to upload PDF files, again the issue appears.

    Could you please check this and fix this?

    Thank you!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Gerard Blanco

    (@sixaxis)

    Hi dviolante,

    Resize Image After Upload shouldn’t be causing this issue, basically because it doesn’t deal with PDF files. In any case, could you please get in touch with your hosting provider so they can further help you see what’s going on?

    Thanks!

    Thread Starter dviolante

    (@dviolante)

    hello thank you for your response.

    i “fixed” the issue disabling imagick php extension from my server.
    I tried tons of “solutions” i found in many forums, none worked, only disabling imagick

    Thanks

    Plugin Support Gerard Blanco

    (@sixaxis)

    Great to hear, dviolante! Thanks for the update ??

Viewing 3 replies - 1 through 3 (of 3 total)
  • You must be logged in to reply to this topic.