Unexpected token ‘<' in checkout

  • Resolved 3office

    (@3office)


    1 year, 7 months ago

    Hi, first off, great plugin and design. Unfortunately my clients run into a problem when they try to top up their wallet. The problem occurs when they choose (manually) any amount to add to their wallet. The amount is added to the cart and forwarded to the checkout. In the checkout however, the customers details are missing and when they choose their prefered method of payment and try to pay, the syntax error “Unexpected token ‘<‘” appears and the payment is aborted.

    So far I have tried to pinpoint the problem by:
    – disabling my own theme and childtheme and activate the Storefront theme.
    – disabling all plugins except for woocommerce, woocommerce payments and walletsystem for woocommerce.
    – clearing all caches.

    Payments don’t run into any conflict if they are placed as products in any other way. It only occurs when topping up in a variable amount.
    Payments don’t run into any conflict if the order is handled by direct banktransfer.

    Best regards,

    Michel

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author WP Swings

    (@wpswings)

    Hey @3office

    Thank you for your kind words about our plugin,

    If you are facing issues whenever you are adding some amount into your wallet through payment method as a woocommerce payment so please connect with our support they will assist you in the best way possible.

    As you mentioned “customer details are missing”, so for wallet recharge, we don’t need customer details due to which we are not showing customer details in the process.

    Also if possible please share the video or screenshot of the issue so that we can check and understand

    Regards.

    Thread Starter 3office

    (@3office)

    Thanks for the reply. I will make a screen recording asap to give a clearer insight of the problem and share it with you guys.

    Plugin Author WP Swings

    (@wpswings)

    Hi @3office
    Yes, Please share with us so that we can reproduce it with the same scenario and help you in a better way.
    Regards
    WP Swings

    Thread Starter 3office

    (@3office)

    Hi, I have shared the requested info through your websites servicedesk and installed/set up a fresh wordpress/woo website with only the basic Woo theme Storefront installed, with the plugins WC, WC-payments and Wallet System for Woo. I’ve also added a testuser/customer and 1 fixed product. This way there’s no cluther for you guys to clear first ?? Thanks in advance for the efford. Best regards, Michel

    Plugin Author WP Swings

    (@wpswings)

    Hey

    We couldn’t find your contact through your username so can you please share your mail id through which you have mailed us so that we can check.

    Regards.

    Thread Starter 3office

    (@3office)

    Hello, I’ve mailed the issue under @3roup.com under the same topic subject, but it’s being handled by WP Swings as we speak. I suggest to keep this thread open, so we can place the results/solution here when found. Best regards, Michel

    Plugin Author WP Swings

    (@wpswings)

    Hey Michel,

    Yes, we have received your query. Our team will check and update you over ticket.

    Regards,

    Thread Starter 3office

    (@3office)

    Hey WP Swings, thank you for fixing the issue. The topping up by the customers works like a charm now without incident or syntax errors with all payment methods. Thanks for the great support!

    Plugin Author WP Swings

    (@wpswings)

    Hey ,

    Thank you for your kind words

    We are always there to assist you .

    Regards.

Viewing 9 replies - 1 through 9 (of 9 total)
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