Unexpected token , in JSON at position 11

Hello @jvalks

1. On WPvivid Backup Plugin page, open your browser’s developer console(press F12 on Chrome) > Click ‘Network’ on the top bar.
2. On WPvivid, click Backup Now button
3. Right after that, on the browser’s developer console > you will see some admin-ajax.php on the left side, click them > then click ‘Response’ and see if there are any warnings. (see screenshot – https://prnt.sc/u6q9cf)

Also, copy the json under ‘Response’ to this website to validate them.

Please let us know updates.

Kind Regards,

Thanks for the quick reaction!

I found one invalid Json:

“List Name”,”Tab Style”,”Default Tab”,”All Tab”,”Toggle All Tab”,Toggle,”Style Cat Tab Btn”,”Price List Desc”,”Title Font Size”,”Title Color Top”,”List Name Font”,”Tab Font Size”,”Title Color”,”Title Font”,”Service Font Size”,”Service Color”,”Desc Font”,”Hover Color”,”Service Price Font Size”,”Price Color”,”Price Font”,category,”Title Font Weight”,”Tab Font Weight”,”Service Font Weight”,”Service Price Font Weight”,”Service Description Font Size”,”Service Description Color”,”Service Description Font”,”Description Font Weight”,”Tab Description Font Size”,”Tab Description Color”,”Tab Description Font”,”Tab Description Font Weight”,”Field Id”,ID
,,,,,,,,,,,,,,,,,,,,,null,,,,,,,,,,,,,,

• This reply was modified 4 years, 2 months ago by jvalks.

Hey @jvalks

Which action returned this json?

Example screenshot – https://prnt.sc/u6r7uz

And seems that it’s not a complete returned value. Can you please copy the full value under the ‘Response’.

All the best

The output is:
“List Name”,”Tab Style”,”Default Tab”,”All Tab”,”Toggle All Tab”,Toggle,”Style Cat Tab Btn”,”Price List Desc”,”Title Font Size”,”Title Color Top”,”List Name Font”,”Tab Font Size”,”Title Color”,”Title Font”,”Service Font Size”,”Service Color”,”Desc Font”,”Hover Color”,”Service Price Font Size”,”Price Color”,”Price Font”,category,”Title Font Weight”,”Tab Font Weight”,”Service Font Weight”,”Service Price Font Weight”,”Service Description Font Size”,”Service Description Color”,”Service Description Font”,”Description Font Weight”,”Tab Description Font Size”,”Tab Description Color”,”Tab Description Font”,”Tab Description Font Weight”,”Field Id”,ID
,,,,,,,,,,,,,,,,,,,,,null,,,,,,,,,,,,,,

Screenshot:
https://snipboard.io/9uMGoQ.jpg

Screenshot output:
https://snipboard.io/VL6ymK.jpg

Thanks @jvalks

We haven’t received this error before. Do you have any problems with other WPvivid features?

Can you send us the php error log? You can ask your web host for help if you have no idea where it is stored.

Thanks,

All the best

No, it works like a charm on the 12 other sites I manage. I will contact my hosting partner and see if I can get my hands on some logging. Thanks for your time and help so far.

Thanks @jvalks

Please let us know updates.

All the best,