• When ever the plugin is updated the accordions used in pages show a message saying “Block contains unexpected or invalid content.” and a button inciting us to recover the block. When the button is clicked, the group accordion block disappears with all the content and one has to start all over from scratch…. not an optimal solution.

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  • Plugin Support SpiderThemes Support

    (@spiderthemes247)

    Hi @aurovrata ,

    We understand the issues you’re facing with the accordion block after updating the plugin.

    We want to assure you that the updates from version 4.8.0 to 4.8.2 are stable, and the accordion block should not break. Additionally, future updates will be designed to remain stable, ensuring that the “Attempt Recovery” notice will no longer appear.

    However, users updating from a version earlier than 4.8.0 may still encounter issues with accordion blocks breaking. The migration process from versions 4.8.0 to 4.8.1 to 4.8.2 is stable, and all functionality is working as expected. If you’re updating from an older version and experiencing issues, we recommend manually recreating the affected blocks to ensure compatibility.

    What should I do to fix this problem?
    The plugin installed on my site is now updated to the latest version, but the problem still persists.
    Do I need to re-enter everything?
    How can I manually fix the problem?

    Plugin Support SpiderThemes Support

    (@spiderthemes247)

    Hi @heaterlink ,

    We understand the inconvenience this issue has caused you. Since your plugin is already updated to the latest version but the problem persists, you may need to manually fix the affected blocks.

    To resolve this, you will need to recreate the broken accordion blocks on your pages. While we have ensured stability in the latest versions to prevent this issue from occurring in the future, any previously affected blocks will need to be manually adjusted at least once.

    If you need further assistance, feel free to reach out.

Viewing 3 replies - 1 through 3 (of 3 total)
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