Unhealthy Tag Problems.

I’m having a similar issue. Specifically I’m getting the following errors:

`Add to basket
We are detecting this event, but at least one parameter needs action.
Product ID
Make sure you are including Product IDs in your Add to basket events. A Product ID can be any format you choose as long as it matches the format used by your catalogue.
Checkout
Add a Checkout event that fires when someone successfully buys something on your site.
Product ID
Value
Currency’

I got notified of this error at the end of July and while I’ll turned off any plug-ins I think might be causing this issue (ajax add to cart plug-in, custom checkout page) nothing’s changed.

I’ve also installed the Chrome plug-in but when I view my site pages it just says it’s not find any tags on the page.

It’s unlikely to be the theme as that hasn’t updated since well before the problem started occurring.

Any suggestions would be much appreciated as I only have 30 days to resolve the issue and time is running out. I’ve contacted Pinterest support but doubt they’ll be of much use.

Hello @freshysites, @alchemy-creative.

For checking the tags of your site created by the plugin you can use the Chrome extension “Pinterest Tag Helper”
Open Chrome and go to the site you want to check the tags.

Navigate on your site:

Visit a Page

Visit a Category Page
?
Add product to Cart

Place a dummy order.

Add to cart, checkout event errors go away when a “user” adds an item to the cart and a successful checkout is completed. You can do this yourself to clear up these errors or wait until a customer does this process.
If all events are showing with no errors, you should contact Pinterest Support or maybe wait until the Tag Health is updated.

Best
Pepe
?

Hey there,

Since we haven’t heard back from the OP in a while, I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Best,
Christian