uninstall not possible

  • Resolved eule1

    (@eule1)


    4 years, 4 months ago

    Hello, I want to uninstall the plugin but it is not possible. wordpress says, that I have used the plugin on my website. But I cannot find it. Is there a way to find out, for what I have used it? Thank you for your help

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor HT Plugins

    (@htplugins)

    Hello @eule1

    Thanks for contacting us.

    Please click on the “Plugins” menu from the WordPress dashboard panel. There you’ll see that the HT Mega plugin is active. You can uninstall or deactivate the plugin from here.

    Hope it helps ??

    Best of luck!

    Thread Starter eule1

    (@eule1)

    First Thank you for your answer. I can deactivate it, but not uninstall. WordPress says the Plugin is still in use of my mainsite. but I have checked everything and cannot find anything. The Problem is, that gmetrx tells me the plugin slows down the Website. can I delete the plugin by ftp? Or will this cause greater Problems?

    Plugin Contributor HT Plugins

    (@htplugins)

    Hello @eule1

    You are very welcome.

    If you haven’t built anything using the HT Mega plugin then yes, you can delete the plugin using FTP.

    It won’t cause any problems.

    Thank you!

    Thread Starter eule1

    (@eule1)

    Hello again, Thanks for your help. Have uninstalled it and everything looks good.

    Plugin Contributor Tarek Aziz

    (@tarekht)

    You are so very welcome ??

Viewing 5 replies - 1 through 5 (of 5 total)
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