• Resolved ekatika

    (@ekatika)


    Hi.

    I had tried to uninstall WP Multilang via plugin install/uininstall page in admin by disactivating and pressing uninstall, but the system report message was: server fatal error. Then I had noticed some pages disapeare in admin side of site. I had to do recovering of the site to make it work again. Please lead me on how to uninstall your plugin correctly. I need total uninstall with all staf created by this plugin without getting back in future.

    • This topic was modified 7 years, 1 month ago by ekatika.
    • This topic was modified 7 years, 1 month ago by ekatika.
    • This topic was modified 7 years, 1 month ago by ekatika.

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • Hi @ekatika.
    Do You have a screen of this error?

    Thread Starter ekatika

    (@ekatika)

    I don’t. But I have saved files of site before recovering. I hop there is something that would help to get an idea of what had happened. Could I look for a file to provide you with info ?

    No. Do not need. Thank You.
    I found this bug.
    I will make new release. And after update You can uninstal the plugin without errors.
    Thank You for your report.
    New release be after 8-10 hours.

    Or You can upload files from develop branch on GitHub to plugin dir, and uninstal the plugin. https://github.com/VaLeXaR/wp-multilang/tree/develop

    • This reply was modified 7 years, 1 month ago by VaLeXaR.

    Fixed.

    Thread Starter ekatika

    (@ekatika)

    I have to run the recovery again. Sorry to bother but it’s not solved yet. After apdating and deleting of your plugin the service message was: plugine uninstall succesful. Something like that. But the same problems as after uninstalling yesterday were back again though in a little different way.

    • This reply was modified 7 years, 1 month ago by ekatika.

    What is differerent?

    Thread Starter ekatika

    (@ekatika)

    1) The 1st time after uninstall with error message “server fatal error” :
    All buttons of admin panel were on place, but when I tried to follow them to implement some changes, there were no pages loading. The admin sidebar were on place, but there were blank pages of the plagins.
    2) The 2nd time after uninstall with message “plugine uninstall succesful” :
    1) The button for “customise” on a topbar have disapeared. Though it is still working when following the button in admin’s left sidebar .
    2) The categories went off except one (look at the menu-bar). The table repair didn’t help.
    3) And the main page loading in a very strange manner now. I had asked for recover my hosting, but they didn’t do it yet. You can check it now. And I am still able at the moment to send you any screenshots you need.

    Sorry for my English. I am trying my best.

    • This reply was modified 7 years, 1 month ago by ekatika.
    • This reply was modified 7 years, 1 month ago by ekatika.
    • This reply was modified 7 years, 1 month ago by ekatika.
    • This reply was modified 7 years, 1 month ago by ekatika.
    • This reply was modified 7 years, 1 month ago by ekatika.
    • This reply was modified 7 years, 1 month ago by ekatika.
    • This reply was modified 7 years, 1 month ago by ekatika.

    Link for Slack

    Thread Starter ekatika

    (@ekatika)

    The problem is solved! Thank you for your willingnes to help and quick replyes.

Viewing 10 replies - 1 through 10 (of 10 total)
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