Uninstalling W3TC crashes WP

  • Resolved dnlslv

    (@dnlslv)


    10 months, 3 weeks ago

    Hello,

    I’ve been struggling with this problem for quite a while, I am currently in the process of deleting unused plugins from our WordPress website and W3TC is one of them, and it seems that whenever I try uninstalling it it throws a critical error and I have to restore a previous backup in order to get the site backup.

    Help would be appreciated, thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @dnlslv

    Thank you for reaching out and I am happy to help!

    1. Purge Cache
    2. Deactivate and Delete Plugin
    3. Check .htaccess File (make backup)
      W3TC will create many directives in .htaccess file to control the caching behavior. Each section will start and end with comments like “#BEGIN W3TC Page Cache core” and “#END W3TC Page Cache core”.
      Ensure that no residual entries are left over in your .htaccess file after deleting the plugin.
    1. Delete wp-content files and folders
    • cache folder
    • w3tc-config folder
    • object-cache.php (if exists)
    • advanced-cache.php (if exists)
    • db.php (if exists)
    • upgrade folder
    • delete w3-total-cache folder in wp-content/plugins/ (if exists)
    1. Delete Cached Files from CDN (if using CDN)
      Besides deleting all the relevant files, if you use CDN then ensure to purge the cached content from your CDN. This is necessary when you enabled minify option in W3TC settings. You should delete the minified and combined scripts and CSS files from your CDN server to avoid the site breaking on the browser

    Let me know if this helps!

    Thread Starter dnlslv

    (@dnlslv)

    Solved, thank you.

    I had the same problem, very annoying that there isn’t a mechanism in your plugin to safely uninstall it without crashing wordpress. Had to search for the solution which thankfully was found quickly.

Viewing 3 replies - 1 through 3 (of 3 total)
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