Uninstalling WP-CRM but leaves relics

  • Resolved mpek

    (@mpek)


    8 years, 1 month ago

    I uninstalled WP-CRM but there are still user roles present. Why doesn’t your uninstall routine deletes them when deleting plugin?

Viewing 8 replies - 1 through 8 (of 8 total)

  • Hello,

    Could you please let me know where this is showing? As when you delete the plug-in CRM should be taken out completely out of your dashboard.

    Thread Starter mpek

    (@mpek)

    Hello ELena,

    Whenever you list user roles, e.g. with User Role Editor, WP-CRM still shows up with many entries…

    Thread Starter mpek

    (@mpek)

    I made a screenshot, i hope this helps improving your uninstall process.

    Screenshot

    Hello,

    Could you please let me know if you just uninstalled the plug-in or deleted it?

    Thread Starter mpek

    (@mpek)

    Uninstalled it. Deactivation then Deleting from within WordPress backend. Is a longer time ago (several months)!

    • This reply was modified 8 years, 1 month ago by mpek.

    Hello,

    Did not get your screenshot ?? You should delete the plug-in if you have not and all the settings should clear. If they do not, could you please send us your WP credentials and we will take a look internally.

    Thread Starter mpek

    (@mpek)

    You can even click on Screenshot in above post. How can I send you the credentials?

    Hello,

    Please send them here: usabilitydynamics.com/contact-us

    Thank you!

Viewing 8 replies - 1 through 8 (of 8 total)
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