Unintened redirect to homepage

Hi @andrevanberlo2015,

I understand that every time you click on one of the lessons, you get redirected to the homepage of your site. Let me see how we can help you here.

Can you please first check that the affected lessons are all published lessons? You can do that by going to the Course Builder of the affected courses and looking at the published status. If any of the courses are not published, please publish them. Once you make sure all the courses are published, please go to WordPress Dashboard > Settings > Permalinks. Make sure that Permalink structure is set to Post name. Then make sure to flush the permalinks by clicking on the Save Changes button.

If the above steps do not work, we need to further diagnose what is going on. In particular, we need to:

1. Rule out potential caching problems.
2. Rule out potential theme conflicts.
3. Rule out potential plugin conflicts.

Rule out potential caching issues

To rule out caching issues, please visit your website in incognito mode after each of the following steps.

1. Please deactivate all caching plugins you are using.
2. Check if your website is served by a content delivery network?(CDN). If it is, please purge your CDN cache and try to exclude your LifterLMS content (lessons pages, course pages, membership pages), student dashboard, and checkout pages from the CDN cache.
3. Check if your web host is using server-side caching using some online tools. You may need to contact your web host’s support to purge this cache for you.

If any of these cache purging steps fixes your problem, then you simply have some caching issues.

Rule out potential theme conflicts

Please temporarily switch from your current theme to any other?default theme?(e.g., the Twenty Twenty Three theme)?on your WordPress site. Then, check your website again. If the problem disappears, then there might be some conflicts with the theme. If there are theme conflicts, please?update the conflicting theme?if there are updates available. If the update does not fix the issue or if there are no updates available, please reach out to the support team of the conflicting theme. Please also let us know about the conflict.

Rule out potential plugin conflicts

If the issue persists after you switched to a default theme, please deactivate all plugins on your website except the LifterLMS core plugin. Check to see if the issue disappears. If the issue disappears, then there is a plugin conflict somewhere.

If there is a plugin conflict, reactivate each plugin one at a time until the problem re-appears. If you find the conflicting plugin, please update the conflicting plugin if there is an update available. If the update does not fix the issue or if there are no updates available, please reach out to the support team of the conflicting plugin. Please also let us know about the conflict.

Hi there,

Since we haven’t heard back from you in a month, we are going to mark this thread as resolved. Don’t worry; if you have more questions or still need help, just hit reply and let us know!

All the best,