Unknown collation: ‘utf8mb4’

  • Resolved silvo37

    (@silvo37)


    2 years, 4 months ago

    Hello, after I installed your plugin there is this error showing:
    The following DB Tables are still missing.
    Table wp_wpmailsmtp_tasks_meta: Reason Unknown.
    Table wp_wpmailsmtp_debug_events: Reason Unknown collation: ‘utf8mb4’

    Could you pls help me find the cause?

    Thank you.

Viewing 1 replies (of 1 total)
  • Plugin Support Darshana

    (@darshanaw)

    Hi @silvo37,

    Thanks for reaching out & I apologize for the trouble!

    Could you please check the WordPress Tools -> Site Health section and see if you see an option to recreate those tables?

    If not, you need to follow this step to recreate those tables.

    I hope this helps. Thanks!

Viewing 1 replies (of 1 total)
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