Unknown Country on Dashboard

  • Resolved ZAAAX

    (@stevenjram)


    3 years, 10 months ago

    Hi, so on the WP Clean Talk dashboard I see that there’s a stack of IP blockings, which is good of course, however, there are no country/ies being listed.

    `IP Country Block Count
    59.xxx.xxx.xxx Unknown 0
    2.xx.xx.87 Unknown 1
    170.xx.xxx.xxx Unknown 1
    118.xxx.xx.xxx Unknown 1
    121.xxx.xxx.xx Unknown 1
    and so on another 68 times.

    Of course I have placed xxx where the numbers would have been to not disclose the IP addresses.

    I notice this anomaly across all my sites that have Clean Talk installed, currently about 20 sites.

    Is there a fix on it’s way?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support katereji

    (@katereji)

    Hello.
    There is no “unknown” country in your logs in the CleanTalk dashboard. That is, there is data on these IPs on our side, but for some reason, it is not displayed on your side. Can you reach out to us by our private Ticket System (https://cleantalk.org/my/support/open) so we can gather some more information from you concerning this issue?

    Thread Starter ZAAAX

    (@stevenjram)

    Thank katereji (@katereji),
    I’ve sent a support ticket.

    Plugin Author alexandergull

    (@alexandergull)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    If you have opened the ticket in our private ticket system and the issue still not solved, let us know about this in the ticket conversation.

    Be well.

Viewing 3 replies - 1 through 3 (of 3 total)
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