• Resolved Purnendu

    (@impurnendu)


    While trying to setup the plugin-

    Unknown Error (code: ‘redirect_uri’ mismatch). To resume setup

Viewing 7 replies - 1 through 7 (of 7 total)
  • @impurnendu thanks for your topic!

    Could you share your site URL?

    This error can the occur when there is a mismatch with what the Site Kit service has as your admin URL.

    Thread Starter Purnendu

    (@impurnendu)

    @impurnendu thanks for the URL! I notice your site is in a subdirectory?

    A few more additional items would be helpful to confirm if Site Kit is recognizing the correct path to your WP admin area:

    1) Could you provide the values for the Site Address and WordPress Address under Settings > General from the Dashboard?

    2) Could you provide your Site Health Information here or through this form (you can provide #1 here in the Any other supporting information field as well)?

    Plugin Support James Osborne

    (@jamesosborne)

    As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist.

    Thread Starter Purnendu

    (@impurnendu)

    Sorry, I was out of the network. I submitted the form with all information.

    Plugin Support James Osborne

    (@jamesosborne)

    Many thanks for the update. Can you try and temporarily deactivate your caching plugins along with WP Hide & Security Enhancer while attempting Site Kit setup from a Chrome browser incognito window?

    Let me know if that works, if not we can troubleshoot further and hopefully get you successfully connected.

    Plugin Support James Osborne

    (@jamesosborne)

    As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist.

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Unknown error’ is closed to new replies.