Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support khungate

    (@khungate)

    Hi @alolifer, Sorry to hear you’re having issues with the plugin, we definitely want to try to help out. Just to get a handle on the situation you’re experiencing, could you provide a few more pieces of information to help us understand the issue?

    – What plugin version are you using?
    – What version of PHP are you using?
    – Are there any fatal errors in WooCommerce? (WooCommerce -> Status -> Logs)
    – If you have a large number of plugins being used, you may need to bump up your memory limit on your server (1GB for example) to accommodate the initial sync.
    – If you haven’t already, please browse through our wiki to find documentation on the most common issues and how to resolve them: https://github.com/mailchimp/mc-woocommerce/wiki

    Thanks in advance for these details. I’ll keep an eye out for your reply.

    Plugin Support khungate

    (@khungate)

    Hi @alolifer, we just wanted to check back with you to see if this was still a problem with our latest plugin (v2.4.5 at the time of this post). Please let us know when you get a moment, we’ll be happy to help troubleshoot further if necessary.

    Thread Starter alolifer

    (@alolifer)

    yes

Viewing 3 replies - 1 through 3 (of 3 total)
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